Primary Health Care Admin Trainee — Patient Concierge

Aboriginal & Torres Strait Islander Community Heal; City of Melton; On-site; AUD 42,000 - 51,000; Full time

Benefits offered by this job

Starting salary + Super

Salary packaging

Entertainment benefits

Employee Assistance Program

Training & development

Annual staff gatherings

Team building days

Job summary

ATSICHS Brisbane is seeking an Administration Officer - Primary Health Care Trainee to be the patient’s first point of contact at one of our clinics. This entry-point role is supervised by experienced health professionals and offers growth and development opportunities.

You will manage patient flow, book appointments with the MMex system, maintain calendars, and ensure confidentiality. The position is fixed-term full-time, with starting salary of $46,350 per annum plus 12% super and potential

Qualifications

• Certificate III Business Administration required or to be undertaken.
• Ability to work independently or within a multi-disciplinary team.
• Experience with culturally diverse people.
• Ability to communicate sensitively with Aboriginal and Torres Strait Islander people.
• Good knowledge of Microsoft Office applications.
• Current and valid National Police Check.

Responsibilities

• First point of contact meet and greet clients.
• Attend to all phone calls and messages according to the triage process.
• Book appointments using the MMex system.
• Maintain specialist calendars.
• Scan and file GP referrals in patient charts.
• Observe confidentiality of patient information at all times.

Skills

MS Office

Communication skills

Self-management

Cultural sensitivity

National Police Check

Education

Certificate III Business Administration

Tools

MMex system

Job description

ATSICHS Brisbane is seeking an Administration Officer - Primary Health Care Trainee to be the patient’s first point of contact at one of our clinics. This entry-point role is supervised by experienced health professionals and offers growth and development opportunities.

You will manage patient flow, book appointments with the MMex system, maintain calendars, and ensure confidentiality. The position is fixed-term full-time, with starting salary of $46,350 per annum plus 12% super and potential