Indigenous Health Admin Trainee — Frontline Patient Care

Aboriginal & Torres Strait Islander Community Health Service Brisbane; Brisbane; On-site; AUD 42,000 - 51,000; Full time

Benefits offered by this job

Starting salary + Super

Fixed-term full-time

Certificate III Admin opportunity

Net salary up to $15,900 and fringeBEN

EAP – confidential support

LinkedIn Learning

Career progression

Annual staff events

Job summary

ATSICHS Brisbane is seeking an Administration Officer – Primary Health Care Trainee. This entry-point role is supervised by experienced health professionals and focuses on smooth patient flow, time management, and clear communication.

A genuine occupational requirement applies for Aboriginal or Torres Strait Islander candidates. You will be the first contact for patients, manage calls and bookings, and support multi-disciplinary teams in a culturally safe environment.

Qualifications

• Willingness to undertake at least a Certificate III Business Administration.
• Ability to work independently, under guidance or within a multi-disciplinary team.
• Experience in working with culturally diverse people.
• Ability to communicate sensitively with Aboriginal and Torres Strait Islander People.
• Sound knowledge of Microsoft Office Applications.
• Current and valid National Police Check.

Responsibilities

• Meet and greet clients as the first point of contact.
• Attend to phone calls and messages per ATSICHS triage process.
• Book appointments using MMex system.
• Maintain specialist calendars.
• Ensure GP referral correspondence is scanned and filed in patient charts.
• Maintain confidentiality of patient information at all times.

Skills

Communication skills

People interaction

Education

Certificate III Business Administration

Tools

Microsoft Office

Job description

ATSICHS Brisbane is seeking an Administration Officer – Primary Health Care Trainee. This entry-point role is supervised by experienced health professionals and focuses on smooth patient flow, time management, and clear communication.

A genuine occupational requirement applies for Aboriginal or Torres Strait Islander candidates. You will be the first contact for patients, manage calls and bookings, and support multi-disciplinary teams in a culturally safe environment.