Prestige Beauty Counter Lead & Growth Coach

The Estée Lauder Companies; Sydney; On-site; AUD 60,000 - 85,000; Full time

Job summary

The Estee Lauder Companies Inc. in Sydney, Australia, seeks a Counter Manager to lead and coach our Sales Associates, driving sales, service and store operations in a fast-paced retail environment.

You will develop agile business plans, recruit and retain customers through events and CRM, and guide your team to ambitious targets with diplomacy and strong leadership. This is a premier opportunity in prestige beauty.

Qualifications

• Proven leadership and coaching experience in a fast-paced retail environment.
• Strong customer service orientation with excellent interpersonal skills.
• Results-driven with a track record of meeting or exceeding targets.
• Ability to plan and execute business plans including in-store events.
• Strong communication, diplomacy, and problem-solving abilities.
• Ability to train, mentor and motivate Sales Associates.
• Experience developing financial plans and managing resources.
• Proficient with computer systems, email and Excel.

Responsibilities

• Lead, coach and develop a team of Sales Associates to hit sales and service targets.
• Create and execute an agile in-store business plan.
• Plan and run impactful in-store events to attract customers.
• Manage customer relationships and deliver outstanding service.
• Foster a high-performing store culture with accountability.

Skills

Leadership

Coaching

Team management

Customer service

Communication

Interpersonal skills

Sales targets

Strategic planning

Resource management

Networking

Tools

Microsoft Excel

Job description

The Estee Lauder Companies Inc. in Sydney, Australia, seeks a Counter Manager to lead and coach our Sales Associates, driving sales, service and store operations in a fast-paced retail environment.

You will develop agile business plans, recruit and retain customers through events and CRM, and guide your team to ambitious targets with diplomacy and strong leadership. This is a premier opportunity in prestige beauty.