Prestige Beauty Store Lead & Growth Coach

The Estée Lauder Companies; Sydney; Presencial; AUD 85.000 - 100.000; Jornada completa

Descripción de la vacante

The Estée Lauder Companies in Sydney seeks a dynamic Store/Retail/Counter Manager to lead and develop a high-performing team of Sales Associates. You will drive sales, deliver exceptional customer service and manage day-to-day operations to meet targets.

In this pivotal role you will create agile business plans, coordinate in-store events, analyse performance data and optimise store processes while ensuring a first-class luxury beauty experience for every guest.

Formación

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsabilidades

• Lead, coach and develop our team of Sales Associates to achieve sales, customer service and operational targets
• Create and execute an agile business plan to recruit and retain customers through strategic targeting, in-store events and CRM
• Manage in-store events and drive performance of a high performing team

Conocimientos

Store management

Leadership

Customer service

Retail operations

Event management

Sales analysis

Scheduling

POS software

Microsoft Office

Right to work Australia

Descripción del empleo

The Estée Lauder Companies in Sydney seeks a dynamic Store/Retail/Counter Manager to lead and develop a high-performing team of Sales Associates. You will drive sales, deliver exceptional customer service and manage day-to-day operations to meet targets.

In this pivotal role you will create agile business plans, coordinate in-store events, analyse performance data and optimise store processes while ensuring a first-class luxury beauty experience for every guest.