Presales Engineer

Adecco Australia Group; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Adecco Australia Group is assisting a well-established Japanese technology solutions provider to recruit an experienced Pre-Sales Engineer in Sydney. You will bridge business needs and technical solutions, drafting architectures, proposals, and cost estimates with sales and delivery teams.

Requirements: 3+ years in a customer-facing technical role; strong IT infrastructure and networking knowledge (CCNA level or above); fluent English and Japanese.

Qualifications

• Minimum 3 years of experience in a customer-facing technical role.
• Strong IT infrastructure and networking knowledge (CCNA level or above).
• Excellent communication skills in English and Japanese.
• Australian Permanent Residency or Citizenship and full working rights.

Responsibilities

• Collaborate with sales and delivery teams to design architectures addressing customer requirements.
• Prepare proposals, cost estimates, and statements of work.
• Act as a trusted technical adviser during customer discussions and workshops.
• Coordinate internal stakeholders to ensure solutions are technically and commercially sound.

Skills

Customer-facing technical role

Solution design

Proposal preparation

CCNA level networking

Bilingual English/Japanese

Job description

The Adecco Group is the world's leading provider of HR Solutions. We deliver recruitment and career services to organisations and individuals across the employment life-cycle. In Australia, Adecco has over 50 years industry experience making us the most qualified provider and leading supplier of casual and permanent staff.

About Us

A well-established Japanese technology solutions provider is seeking an experienced and customer-focused Pre-Sales Engineer to join its growing technical team.This role sits at the intersection of sales, consulting, and engineering, supporting customers in identifying, designing, and implementing technology solutions that align with their business objectives. Working closely with both commercial and technical stakeholders, you will help shape solutions spanning networking, cloud technologies, workplace productivity platforms, and cyber security services.This position is ideal for someone who enjoys engaging directly with clients, understanding business challenges, and translating technical requirements into practical and commercially viable solutions.

Responsibilities

• Work closely with sales and technical delivery teams to develop solution strategies that address customer requirements.
• Engage with clients throughout the presales lifecycle, including discovery sessions, requirements gathering, solution design, and proposal presentations.
• Develop technical documentation, solution architectures, statements of work, and cost estimates.
• Assist in the preparation of quotations, licensing recommendations, and implementation planning.
• Act as a trusted technical advisor during customer discussions and workshops.
• Coordinate internal stakeholders to ensure proposed solutions are both technically and commercially sound.
• Support project transition activities from solution design through to implementation and delivery.
• Maintain accurate documentation and provide updates to management on project and presales activities.

Your Profile

We are looking for a technically capable and customer-focused professional who can bridge the gap between business requirements and practical technology solutions. The successful candidate will possess strong communication skills, a consultative mindset, and hands-on experience working with customers in a presales or solution-oriented capacity.

• Minimum 3 years of experience in a customer-facing technical role, such as Presales Engineer, Solutions Engineer, Technical Consultant, or Solutions Architect.
• Strong knowledge of enterprise IT infrastructure, networking, and related technologies.
• Networking expertise equivalent to CCNA level or above.
• Proven experience in solution design, technical consulting, and customer presentations.
• Excellent verbal and written communication skills.
• Strong stakeholder engagement, relationship management, and presentation abilities.
• Ability to effectively manage multiple projects and priorities in a dynamic environment.
• A proactive, team-oriented approach with a strong commitment to customer success.

Language Requirements

• Business-level proficiency in both Japanese and English.
• Ability to communicate effectively with customers and internal stakeholders in both languages.
• Experience preparing professional business and technical documentation in Japanese and English.
• Applicants must hold either Australian Permanent Residency (PR) or Australian Citizenship.
• Full working rights in Australia are essential.

Yourapplication will be treated with strict confidentiality.