Presales Consultant

Hello Search; Sydney; Hybrid; AUD 100,000 - 170,000; Full time

Job summary

Hello Search in Sydney is seeking an experienced Presales Consultant to bridge technology, commercial strategy and customer engagement. You’ll work directly with customers, including C-level executives, shaping the right solution and presenting the technical and commercial rationale behind it.

Reporting into the Commercial leadership, you’ll partner with Sales across the full presales lifecycle, from discovery to handover.

Qualifications

• Experience in presales with customers, including C-level stakeholders.
• Strong knowledge of networking and security technologies.
• Ability to design solutions and present technical and commercial cases to customers.

Responsibilities

• Partner with Sales to uncover customer requirements and commercial priorities.
• Lead and support customer discovery sessions and solution conversations.
• Design networking, connectivity and security solutions based on customer requirements.
• Present solutions confidently to senior and C-level stakeholders.
• Translate complex technical concepts into clear business outcomes.
• Develop solution proposals with technical and commercial considerations.
• Ensure proposed solutions are technically appropriate and commercially viable.
• Produce clear solution documentation to support implementation and delivery.
• Collaborate across Sales, Commercial and Delivery throughout the customer journey.
• Contribute to continuous improvement of presales processes.

Skills

Presales experience

Networking technologies

Security technologies

Customer discovery

Solution design

Executive presentation

Commercial acumen

Stakeholder engagement

Sales collaboration

Documentation & proposals

Job description

We’re looking for an experienced Presales Consultant to join an established technology business, working at the intersection of technology, commercial strategy and customer engagement.

This isn’t a purely technical Presales role. You’ll be working directly with customers, including C-level stakeholders, to understand their challenges, shape the right solution and confidently present the technical and commercial case behind it.

Reporting into the Commercial leadership team, you’ll partner closely with Sales throughout the full presales lifecycle, from discovery and solution design through to commercial development, presentation and handover.

You’ll need the technical depth to design credible solutions across SASE, SD-WAN, networking and security, but just as importantly, the commercial judgement and communication skills to bring those solutions to life for a customer.

Presales Consultant

Sydney | Hybrid

We’re looking for an experienced Presales Consultant to join an established technology business, working at the intersection of technology, commercial strategy and customer engagement.

This isn’t a purely technical Presales role. You’ll be working directly with customers, including C-level stakeholders, to understand their challenges, shape the right solution and confidently present the technical and commercial case behind it.

Reporting into the Commercial leadership team, you’ll partner closely with Sales throughout the full presales lifecycle, from discovery and solution design through to commercial development, presentation and handover.

You’ll need the technical depth to design credible solutions across SASE, SD-WAN, networking and security, but just as importantly, the commercial judgement and communication skills to bring those solutions to life for a customer.

The role

You’ll be responsible for

• Partnering with Sales to uncover customer requirements, challenges and commercial priorities
• Leading and supporting customer discovery sessions and solution conversations
• Designing networking, connectivity and security solutions based on customer requirements
• Presenting solutions confidently to senior and C-level customer stakeholders
• Translating complex technical concepts into clear business outcomes
• Developing solution proposals with both technical and commercial considerations in mind
• Ensuring proposed solutions are technically appropriate and commercially viable
• Producing clear solution documentation to support implementation and delivery
• Working closely across Sales, Commercial and Delivery throughout the customer journey
• Contributing to the continued improvement of presales processes and ways of working

About you

You’ll have strong Presales experience, with a background in customer discovery, solution design and presenting technical solutions to customers.

You’ll bring strong knowledge across networking and security technologies, with the ability to operate comfortably across both the technical and commercial sides of the conversation.

You’ll be

• Technically credible, with strong experience across networking and security technologies
• Commercially astute, with an understanding of the commercial implications of solution design
• Confident and credible in front of senior stakeholders, including C-level customers
• Personable, engaging and able to build rapport quickly
• Able to turn technical complexity into a clear, compelling customer conversation
• Comfortable challenging, recommending and influencing rather than simply taking requirements
• Collaborative and used to working closely with Sales and Commercial teams
• Able to manage multiple opportunities and competing priorities

The opportunity

This is a role for someone who doesn’t want to choose between being technical and being commercial.

You’ll have the opportunity to get into the detail of complex technology, while also being a visible part of the customer relationship, presenting to senior decision-makers, influencing solutions and helping shape commercially successful outcomes.

If you’re technically strong, commercially switched-on and genuinely enjoy being in front of customers, we’d love to hear from you.