Premium Wholesale Food: Customer Success & Sales Lead

City Larder; Melbourne; Sur place; AUD 60 000 - 76 000; Plein temps

Résumé du poste

City Larder in Coburg North, VIC, is seeking a Customer Service & Sales Coordinator to deliver premium wholesale service and drive growth. You will manage orders, coordinate logistics, and proactively upsell across a curated European and Australian product portfolio.

The role requires strong communication, organisation, and a sales mindset in a fast-paced wholesale environment with on-site hours.

Qualifications

• Proven sales and customer service experience.
• Excellent communication and problem-solving skills.
• Strong organisational skills and attention to detail.
• Ability to juggle multiple priorities in a fast-paced wholesale environment.
• Entrepreneurial mindset and ownership mindset.

Responsabilités

• Be the first point of contact for wholesale customers and convert enquiries into sales.
• Manage wholesale orders from local Victorian customers and interstate distributors.
• Coordinate logistics and organise daily order dispatches.
• Proactively upsell and cross-sell across City Larder lines.
• Strengthen relationships with premium clients and liaise with departments to manage inventory and order flow.
• Utilise Cin7, Xero, Hubspot and other systems to complete daily checklists.

Connaissances

Excellent communication

Problem-solving

Strong organisation

Attention to detail

Sales experience

Customer service experience

Entrepreneurial mindset

Team player

Outils

Cin7

Xero

Hubspot

Description du poste

City Larder in Coburg North, VIC, is seeking a Customer Service & Sales Coordinator to deliver premium wholesale service and drive growth. You will manage orders, coordinate logistics, and proactively upsell across a curated European and Australian product portfolio.

The role requires strong communication, organisation, and a sales mindset in a fast-paced wholesale environment with on-site hours.