Premium Gold Class Host & Team Lead

EVT Limited; Australia; Hybrid; AUD 45,000 - 60,000; Part time

Benefits offered by this job

50% off dining and stays across EVT酒店/

$2 movie tickets + discounts on Gold ½

Seasonal perks at Thredbo

Career growth across EVT network

Job summary

EVT Limited at Event Cinemas Springfield is hiring a Gold Class Cinema Employee Level 2 to deliver warm, premium service and create memorable guest experiences. You will lead during peak periods, coordinate food and beverage with pace, and collaborate with kitchen and cinema teams to ensure smooth operations.

Applicants should have experience in premium hospitality, strong communication, and RSA certification.

Qualifications

• Previous experience in restaurant, bar, premium hospitality or a similarly fast-paced food and beverage environment.
• Experience leading or supervising teams in a busy customer-facing environment.
• A current RSA certificate is required.

Responsibilities

• Create exceptional Gold Class experiences by delivering warm, polished and attentive service from the moment guests arrive.
• Lead from the front during busy service periods, keeping the team focused, energised and working together to deliver a seamless experience.
• Coordinate food and beverage service with pace and accuracy, ensuring orders are delivered efficiently and presented to a consistently high standard.
• Build genuine rapport with guests, anticipate their needs and respond confidently to requests or service concerns.
• Support, coach and motivate team members to maintain high standards of service, presentation and teamwork throughout each shift.
• Work closely with kitchen and cinema teams to keep communication clear and service running smoothly.
• Maintain strong standards across cleanliness, food safety, RSA compliance and WHS.

Skills

Premium hospitality experience

Team leadership

Guest service excellence

Communication skills

Able to work at pace

RSA certificate

Food Safety Supervisor (FS)

Job description

EVT Limited at Event Cinemas Springfield is hiring a Gold Class Cinema Employee Level 2 to deliver warm, premium service and create memorable guest experiences. You will lead during peak periods, coordinate food and beverage with pace, and collaborate with kitchen and cinema teams to ensure smooth operations.

Applicants should have experience in premium hospitality, strong communication, and RSA certification.