Gold Class Experience Manager – Hands-On Leader

Event Cinemas Springfield; Ipswich City; Vor Ort; AUD 90.000 - 110.000; Vollzeit

Benefits dieser Stelle

Staff movie benefits

Discounts on food and beverages

Career development

Employee benefits

Zusammenfassung

Event Cinemas Springfield is seeking a hands-on Gold Class Manager to lead a premium hospitality operation. You’ll coach a team, uphold high standards and deliver exceptional guest experiences across food, beverage and cinema services.

This full-time role requires visible leadership, strong service delivery, and the ability to manage busy shifts, events and premieres. You’ll empower your team, drive performance and contribute to memorable guest experiences in a premium setting.

Qualifikationen

• Proven leadership experience in hospitality or entertainment venues.
• Experience managing a fast-paced, guest-focused operation.
• Strong communication and staff development skills.

Aufgaben

• Set the standard for genuine hospitality across Gold Class operations.
• Inspire and coach the team to deliver exceptional food, beverage and cinema experiences.
• Lead opening/closing procedures, stock control and compliance.
• Manage events, premieres and special experiences with excellence.
• Maintain high standards of cleanliness, presentation and service readiness.

Kenntnisse

Leadership

Hospitality

Staff development

Communication

Problem solving

Jobbeschreibung

Event Cinemas Springfield is seeking a hands-on Gold Class Manager to lead a premium hospitality operation. You’ll coach a team, uphold high standards and deliver exceptional guest experiences across food, beverage and cinema services.

This full-time role requires visible leadership, strong service delivery, and the ability to manage busy shifts, events and premieres. You’ll empower your team, drive performance and contribute to memorable guest experiences in a premium setting.