Premier Corporate Concierge & Guest Experience

Cushman & Wakefield; City of Brisbane; On-site; AUD 55,000 - 76,000; Full time

Job summary

Cushman & Wakefield is seeking a hands-on Corporate Concierge in Brisbane to welcome employees, visitors and VIPs in a busy corporate setting. A background in hospitality, reception or customer service is ideal for delivering top‑tier service.

Responsibilities include sign-ins, meeting room bookings, mail handling and vendor coordination, with a focus on building strong stakeholder relationships and enhancing the workplace experience.

Qualifications

• Experience in corporate reception, concierge or customer service.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Practical, solutions-focused approach to problem-solving.
• Confident engaging with senior stakeholders, employees, visitors and suppliers.
• Strong time-management skills and ability to work independently.
• Proficiency with workplace systems and Microsoft Office.
• Completion of the Higher School Certificate or equivalent.

Responsibilities

• Welcome employees, visitors, contractors and VIP guests professionally.
• Manage visitor sign-ins, identification checks and access passes.
• Coordinate meeting room and event bookings, room setup and vendor requirements.
• Manage incoming and outgoing mail, couriers and package tracking.
• Assist with locker, storage and temporary car park requests.
• Conduct regular floor inspections and report maintenance, cleaning and safety issues.
• Respond promptly to workplace enquiries and service requests.
• Build relationships with employees, visitors, suppliers and building management.
• Identify opportunities to improve workplace processes and the overall customer experience.
• Support major meetings, events and workplace activities as required.

Skills

Customer service

Communication skills

Organizational skills

Time management

Problem solving

Stakeholder engagement

Independent work

Microsoft Office

Education

Higher School Certificate or equivalent

Tools

Microsoft Office

Job description

Cushman & Wakefield is seeking a hands-on Corporate Concierge in Brisbane to welcome employees, visitors and VIPs in a busy corporate setting. A background in hospitality, reception or customer service is ideal for delivering top‑tier service.

Responsibilities include sign-ins, meeting room bookings, mail handling and vendor coordination, with a focus on building strong stakeholder relationships and enhancing the workplace experience.