Practice Operations Lead – GP Clinic

Family Doctor Pty Ltd.; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career development

Dedicated team of professionals

Professional training

Diverse and inclusive workforce

Job summary

Family Doctor Pty Ltd. is seeking a motivated and experienced Full-Time Assistant Practice Manager to join Camberwell Junction Medical Clinic. You will act as second in charge, supporting the Practice Manager and supervising front desk and admin tasks.

You will ensure patient experience aligns with our values, manage staff, implement initiatives, and help deliver accurate financial and practice data while maintaining a professional environment.

Qualifications

• Strong communication and IT skills required.
• Experience in leadership or supervisory roles in a medical practice.
• Understanding of healthcare practice operations and confidentiality.

Responsibilities

• Provide support to the Practice Manager with staff management and general administrative processes.
• Assist with initiatives and promotions to improve centre performance.
• Maintain a safe, healthy, and professional working environment.
• Ensure accreditation standards are followed.
• Welcome patients and assist with enquiries and appointments.
• Provide administrative and financial data assistance.
• Support delivery of administrative and customer service in the Practice Manager's absence.

Skills

Strong communication

IT skills

Leadership experience

Healthcare operations knowledge

Tools

Best Practice software

Job description

Family Doctor Pty Ltd. is seeking a motivated and experienced Full-Time Assistant Practice Manager to join Camberwell Junction Medical Clinic. You will act as second in charge, supporting the Practice Manager and supervising front desk and admin tasks.

You will ensure patient experience aligns with our values, manage staff, implement initiatives, and help deliver accurate financial and practice data while maintaining a professional environment.