Practice Manager: Lead GP Clinic Ops & Growth

Myhealth; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Bonus package

Private health insurance discount

Fitness Passport

Relocation assistance

Training and development

Team-oriented culture

Job summary

Myhealth Dandenong is seeking an experienced Practice Manager to drive operational excellence in a busy general practice. The role focuses on leading a team, coordinating day-to-day operations, and delivering high-quality patient care within a collaborative environment.

You will partner with lead clinicians, oversee scheduling and training, and manage staff inductions while promoting a positive, patient-centric culture. A proactive, detail-oriented leader is essential.

Qualifications

• Experience in GP medical reception or practice management
• Confident in taking on leadership and senior administrative roles
• Exceptional verbal and written communication skills
• Experience in managing nursing and administration staff is preferred but not essential
• Familiarity with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking and prioritisation skills
• A positive, can-do attitude with a passion for enhancing patient experiences and practice operations

Responsibilities

• Collaborating with lead doctors to ensure smooth operational workflows
• Overseeing the day-to-day practice operations with a focus on quality care
• Facilitating inductions and in-house training sessions for new staff
• Managing the diary scheduling system with the Clinical Team, including waitlist management and patient appointment coordination
• Providing solution-focused management to clinic operations and doctor queries
• Leading a team with a hands-on approach to problem-solving and patient care

Skills

Leadership

Communication

Multitasking

Team management

Tools

Medicare knowledge

DVA knowledge

HICAPS

Job description

Myhealth Dandenong is seeking an experienced Practice Manager to drive operational excellence in a busy general practice. The role focuses on leading a team, coordinating day-to-day operations, and delivering high-quality patient care within a collaborative environment.

You will partner with lead clinicians, oversee scheduling and training, and manage staff inductions while promoting a positive, patient-centric culture. A proactive, detail-oriented leader is essential.