Practice Manager (Part-time)

Shire Family ENT; Sydney; On-site; AUD 55,000 - 83,000; Part time

Job summary

Shire Family ENT in Miranda, NSW seeks a part-time Medical Practice Manager to oversee non-clinical operations and ensure a seamless patient experience.

The role covers billing, health-fund claims, diary management, and staff supervision, with 2 days per week (Thu & Fri) and some third day cover possible.

Qualifications

• 2–3 years of experience as a Medical Practice Manager (ENT or surgical specialty preferred).
• Proficiency with medical software such as Bluechip Medical Director or Genie.
• Solid knowledge of Medicare benefits schedule (MBS) items, health funds and eclipse billing.

Responsibilities

• Manage billing, Medicare/health fund claims, invoicing and petty cash.
• Coordinate diary, surgical bookings and clinic schedules.
• Handle complex enquiries, resolve complaints and ensure friendly patient service.

Skills

Medical practice management

Leadership

Customer service

Communication

Tools

Bluechip Medical Director

Genie

Job description

You will oversee the non-clinical operations, ensure seamless patient experience, and maintain efficient workflows for our specialist.

Hours and Availability

This is a part-time position 2 days per week (Thursday and Friday). Occasional availability for a third day per week and holiday/absence cover is highly desirable.

Key responsibilities

• Manage billing, Medicare/health fund claims, invoicing, and petty cash
• Coordinate specialist diary, surgical bookings, and clinic schedules
• Handle complex enquiries, resolve complaints, and ensure friendly and positive customer service
• Manage medical and office supply inventories and oversee equipment maintenance
• Manage administrative and reception staff

About you

• Minimum 2–3 years of experience as a Medical Practice Manager (ENT or surgical specialty experience highly regarded)
• Proficiency with medical software (eg Bluechip Medical Director or Genie)
• In-depth knowledge of Medicare benefits schedule (MBS) items, health funds, and eclipse billing
• Strong leadership capabilities with excellent interpersonal and communication skills
• Exceptional organisational skills and the ability to multitask in a fast-paced environment

About us

We are an Ear, Nose, and Throat (ENT) specialist practice located in the heart of Miranda. Our clinic delivers exceptional patient care, utilises state-of-the-art medical technology, and fosters a supportive team environment.