Practice Manager: Operations & Client Delivery

seek.com.au; Toowoomba Regional; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible work arrangements

Job summary

Our client in Toowoomba is seeking a capable Practice Manager to oversee daily operations and optimise service delivery across the local team. You will ensure efficient processes, support leadership strategy, and uphold professional standards.

Key responsibilities include operational excellence, resource planning, invoicing/receivables, payroll coordination, and smooth client onboarding. Requires 3+ years in office/operations management and experience with WorkflowMax, Synergy, Employment Hero,

Qualifications

• 3+ years as Office Manager, Operations Manager, or Practice Manager in professional services.
• Strong understanding of service business metrics.

Responsibilities

• Oversee daily operations and streamline workflows.
• Coordinate resource and capacity planning for professional staff.
• Manage client invoicing, debtor tracking, and payroll coordination with finance.
• Serve as escalation point for operational client matters and onboarding.

Skills

Office management

Operations management

Commercial acumen

Tools

WorkflowMax

Synergy

Employment Hero

Xero

Job description

Our client in Toowoomba is seeking a capable Practice Manager to oversee daily operations and optimise service delivery across the local team. You will ensure efficient processes, support leadership strategy, and uphold professional standards.

Key responsibilities include operational excellence, resource planning, invoicing/receivables, payroll coordination, and smooth client onboarding. Requires 3+ years in office/operations management and experience with WorkflowMax, Synergy, Employment Hero,