Practice Manager - Lead Operations & Patient Experience

Cornerstone Health Pty Ltd; City of Wyndham; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary package

Professional development

Career growth opportunities

Job summary

Cornerstone Health Pty Ltd is seeking an experienced Practice Manager to lead the Our Medical Werribee centre. You will oversee daily operations, manage a diverse team of administrative and nursing staff, and ensure efficient service delivery with a focus on exceptional patient experience.

The role requires strong leadership, budgeting, recruitment, rostering, and communication skills to drive performance and regulatory compliance within a thriving Australian medical centre.

Qualifications

• Proven leadership and management experience, preferably in healthcare.
• Strong organisational and time management skills.
• Exceptional communication and interpersonal abilities.
• Ability to manage budgets and workforce planning.
• Commitment to patient care and service quality.
• Experience with recruitment, rostering, and staff development.

Responsibilities

• Lead day-to-day operations of the busy medical centre for smooth performance.
• Coach and develop administrative and nursing staff with performance reviews.
• Build relationships with healthcare providers to support high-quality care.
• Oversee centre budgets, financial performance, and workforce planning.
• Drive patient experience and customer service standards.
• Ensure compliance with SOPs, policies, and regulatory requirements.

Skills

Leadership

Management

Budgeting

Staff rostering

Recruitment

Customer service

Communication

Job description

Cornerstone Health Pty Ltd is seeking an experienced Practice Manager to lead the Our Medical Werribee centre. You will oversee daily operations, manage a diverse team of administrative and nursing staff, and ensure efficient service delivery with a focus on exceptional patient experience.

The role requires strong leadership, budgeting, recruitment, rostering, and communication skills to drive performance and regulatory compliance within a thriving Australian medical centre.