Practice Manager | Kedron | Full-time

Hanover Insurance Group, Inc.; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Autonomy to impact practice

Professional development opportunities

Competitive remuneration package

Job summary

Not disclosed is seeking a confident Practice Manager for a thriving GP practice in Kedron, Brisbane. Lead daily operations, drive growth, recruit and retain GPs, and develop a high-performing admin/nursing team during a period of renovation and expansion.

You will balance operational excellence with business growth initiatives, manage budgets and KPIs, and foster strong relationships with GPs, patients, and external stakeholders while ensuring compliance with accreditation standards.

Qualifications

• Experience as a Practice Manager in General Practice environment.
• Proven success in growing and developing a medical practice.
• Strong commercial and business management acumen.
• Exceptional communication and stakeholder management skills.
• Proven ability to lead teams through periods of change and growth.

Responsibilities

• Leading the daily operations of a busy GP practice
• Supporting practice growth through GP recruitment, onboarding, and retention initiatives
• Driving patient and business growth strategies
• Leading and developing a high-performing administration and nursing team
• Managing budgets, reporting, rostering, and operational performance
• Building strong relationships with GPs, patients, support office teams, and external stakeholders
• Supporting the practice through an exciting renovation and expansion period
• Ensuring compliance with accreditation standards, policies, and procedures
• Identifying opportunities for continuous improvement and service enhancement

Skills

Practice Management

General Practice

Leadership

Stakeholder Mgmt

Operations Management

Financial Acumen

KPIs & Reporting

Team Development

Change Management

Job description

Lead Growth. Drive Change. Make an Impact.

An exciting opportunity is available for an experienced and commercially minded Practice Manager to join our thriving GP practice in Kedron during a significant period of growth and transformation.

As our practice prepares for upcoming renovations and expansion, including the addition of new GPs and services, we are seeking a confident leader who can successfully balance operational excellence with business growth initiatives.

This role will suit an experienced Practice Manager who has a strong background within General Practice and enjoys developing high-performing teams, building stakeholder relationships, and supporting practices through periods of change.

About the Role

Reporting to the Regional Operations Manager, you will take ownership of the day-to-day operations of the practice while identifying opportunities to support growth, improve patient experience, and drive business performance.

Key responsibilities include:

• Leading the daily operations of a busy GP practice
• Supporting practice growth through GP recruitment, onboarding, and retention initiatives
• Driving patient and business growth strategies
• Leading and developing a high-performing administration and nursing team
• Managing budgets, reporting, rostering, and operational performance
• Building strong relationships with GPs, patients, support office teams, and external stakeholders
• Supporting the practice through an exciting renovation and expansion period
• Ensuring compliance with accreditation standards, policies, and procedures
• Identifying opportunities for continuous improvement and service enhancement

About You

To be successful in this role, you will bring:

• Previous experience as a Practice Manager within a General Practice environment
• Demonstrated success in growing and developing a medical practice
• Strong commercial and business management acumen
• Exceptional communication and stakeholder management skills
• Proven ability to lead teams through periods of change and growth
• Experience managing financial performance, KPIs, and operational outcomes
• A collaborative and patient-focused approach
• Strong organisational and problem-solving skills

What We Offer

• Opportunity to lead an established practice through an exciting growth phase
• Autonomy to make a meaningful impact on practice performance
• Supportive and collaborative leadership team
• Ongoing professional development opportunities
• Competitive remuneration package

If you are a driven Practice Manager with a passion for business improvement, team leadership, and practice growth, we'd love to hear from you.