Practice Manager - GP Clinic

Barwon Heads Family Practice; Barwon Heads; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Superannuation

Job summary

Barwon Heads Family Practice in Barwon Heads, VIC, is seeking an experienced Practice Manager to lead our team and drive growth. You will oversee daily operations, mentor staff and partner with directors to balance exceptional patient care with sustainable business performance. The role offers a coastal lifestyle and collaborative culture.

We value caring leadership, strong operational expertise and a commitment to staff wellbeing as we plan for future expansion and higher patient demand.

Qualifications

• Proven experience as a Practice Manager within general practice.
• Commercial mindset with strong leadership and people skills.
• Experience using Best Practice software and understanding its workflows.

Responsibilities

• Provide effective leadership to reception, nursing and administrative teams.
• Foster a positive, inclusive and collaborative workplace culture.
• Oversee day-to-day operations ensuring exceptional patient service and performance.
• Work with directors to implement growth strategies and operational improvements.
• Identify opportunities to improve profitability, revenue, patient engagement and efficiency.
• Monitor budgets, expenditure and key performance indicators.
• Coordinate recruitment, onboarding and workforce planning.

Skills

Leadership

People management

Commercial acumen

Healthcare administration

Tools

Best Practice software

Job description

Practice Manager | $100,000–$120,000 + Super | Exceptional Culture & Coastal Lifestyle

Barwon Heads Family Practice | Barwon Heads, VIC

Salary: $100,000–$120,000 per annum + Superannuation

A Career Opportunity Where People, Culture and Leadership Truly Matter

An exceptional workplace. Supportive and compassionate directors. A beautiful coastal location. An exciting future.

At Barwon Heads Family Practice, we believe that a truly exceptional medical practice begins with the people behind it.

Located just minutes from the beautiful beaches of Barwon Heads, our practice offers more than just a rewarding career. We offer a workplace where people genuinely enjoy coming to work, feel appreciated for their contributions and are supported by directors who place the wellbeing of their team at the forefront of everything they do.

We are seeking an experienced, commercially minded and people-focused Practice Manager who brings together strong operational leadership, business acumen and a genuine passion for building high-performing teams.

With exciting plans for future expansion into a larger medical facility, this is a unique opportunity to take an active role in shaping the continued growth, profitability and long-term success of our practice.

We are not simply looking for someone to manage our practice. We are looking for a leader who can inspire our people, strengthen our operations and help drive our business forward.

Why Barwon Heads Family Practice?

We understand that a positive workplace culture is not created through policies or promises. It is built through genuine care, mutual respect, strong leadership and people who enjoy working together.

What makes our practice different?

Exceptional Leadership & Genuine Support:

Work alongside approachable, caring and compassionate directors who genuinely prioritise their team's wellbeing, professional development and happiness.

A Positive, Ego-Free Culture:

We foster a welcoming, respectful and collaborative workplace where every team member is valued, supported and encouraged to contribute.

A Beautiful Coastal Location:

Enjoy working in the heart of Barwon Heads, just minutes from the beach, surrounded by a wonderful community and relaxed coastal lifestyle.

A Workplace That Celebrates Its People:

Regular team events, social gatherings and team-building activities are an important part of our culture.

A Genuine Focus on Work-Life Balance:

Join a practice that understands the importance of wellbeing, personal commitments and maintaining a healthy balance between professional and personal life.

An Exciting Future of Growth:

Play a pivotal role in our upcoming expansion into a larger practice, helping shape our business strategy, operational systems and future success.

Competitive Remuneration:

An attractive salary package of $90,000–$110,000 + Superannuation, reflective of your skills, experience and leadership capabilities.

Our philosophy is simple: when our people feel valued, supported and empowered, exceptional patient care naturally follows.

The Opportunity

As our Practice Manager, you will be a key member of our leadership team, working collaboratively with the directors to oversee daily operations, develop our people and drive the ongoing commercial and operational success of the practice.

We are looking for someone who understands both the clinical and business sides of general practice and can confidently balance exceptional patient care with sustainable business growth.

Key Responsibilities

Provide effective leadership, mentoring and support to our reception, nursing and administrative teams.

Foster a positive, inclusive and collaborative workplace culture built on respect, accountability and teamwork.

Oversee the efficient day-to-day operations of the practice, ensuring exceptional patient service and operational performance.

Work closely with the directors to develop and implement business growth strategies, operational improvements and expansion initiatives.

Identify opportunities to improve practice profitability, revenue performance, patient engagement and operational efficiency.

Monitor financial performance, budgets, operational expenditure and key performance indicators.

Analyse business performance and provide recommendations to support sustainable practice growth.

Oversee the effective utilisation of Best Practice clinical and practice management software, ensuring efficient workflows, accurate reporting and optimal system functionality.

Coordinate recruitment, onboarding, staff development, performance management and workforce planning.

Manage staffing requirements, rosters and operational workflows to support the needs of the practice.

Maintain practice policies, procedures, accreditation standards and relevant healthcare compliance requirements.

Contribute to strategic planning, business development and the operational preparation for our future practice expansion.

About You

We are seeking a confident, experienced and approachable leader who understands that successful practice management requires a combination of strong people leadership, operational expertise and commercial awareness.

To be successful, you will ideally demonstrate:

Proven experience as a Practice Manager within general practice.

Experience using Best Practice software, with a strong understanding of its clinical and practice management functions, reporting capabilities and operational workflows.

A strong business mindset, with the ability to identify growth opportunities, improve profitability and contribute to strategic business decisions.

Demonstrated experience in business development, financial management, budgeting and practice performance monitoring.

An understanding of key general practice revenue drivers, billing structures, practitioner utilisation and operational efficiency.

Strong leadership capabilities with a genuine passion for mentoring, developing and supporting teams.

Sound knowledge of Medicare, general practice operations, accreditation and relevant healthcare regulations.

Excellent organisational, communication and problem-solving skills.

The ability to work collaboratively with medical practitioners, nursing teams, administrative staff and practice directors.

A proactive, solutions-focused approach with the confidence to introduce new ideas and drive continuous improvement.

Strong interpersonal skills, emotional intelligence and the ability to build trusted professional relationships.

A commitment to delivering exceptional patient care while maintaining a positive and supportive workplace culture.

Above all, we are looking for the right person.

Someone who leads with integrity, kindness and professionalism. Someone who is commercially astute, forward-thinking and motivated to help a thriving practice reach its full potential.

We value humility, positivity and teamwork. There is no place for egos in our practice.

Be Part of Something Special

At Barwon Heads Family Practice, our directors are genuinely invested in the happiness, wellbeing and success of their team.

We believe that coming to work should be a positive experience. A place where you feel comfortable, respected and appreciated. Where achievements are celebrated, challenges are approached together and every team member has a voice.

We take our responsibilities seriously, but we also believe in enjoying the journey. Our regular team events, social activities and commitment to creating a wonderful environment is part of what makes our practice such a wonderful place to work.

As we prepare for an exciting period of growth and expansion, we are looking for a Practice Manager who shares these values and brings the business acumen, initiative and leadership skills to help turn our vision into reality.

This is an opportunity to make a genuine impact, both on the people you lead and the future success of the practice.

Ready for a Career That Offers More?

If you are an experienced Practice Manager with strong Best Practice software knowledge, a passion for people and a business-focused approach to growth, we would welcome your application.

Join Barwon Heads Family Practice and discover what it means to work somewhere you are genuinely valued, supported and empowered to make a difference.

All applications will be treated with the utmost confidentiality.