Practice Manager

Kennedy Reid; City of Melbourne; On-site; AUD 144,000 - 176,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible start/finish times

Daily staff lunches

Group income protection

Long-term Blackburn office base

Job summary

Kennedy Reid represents an established multidisciplinary professional services firm in Melbourne seeking an experienced Practice Manager to translate strategy into action, align divisions and ensure the business operates effectively.

You will lead administration, oversee HR, drive change, champion AI adoption, and build strong relationships across the practice, with flexible start times and a long-term Blackburn office location.

Qualifications

• Minimum of 5 years in a senior Practice Manager/Operations Leader role.
• Experience in multidisciplinary professional services environments.
• Proven track record implementing strategy and driving change.
• Strong people leadership with senior stakeholder influence.

Responsibilities

• Partner with leadership to drive strategic initiatives and business improvement.
• Lead and develop the administration function across the practice.
• Oversee HR matters, including relations, performance, contracts and people initiatives.
• Foster collaboration between accounting, financial services, investment and operations.
• Champion technology adoption and AI-enabled process improvements.
• Oversee governance, compliance and internal/external reporting.
• Lead organisational change and cross-practice projects.
• Build strong, connected relationships across the organisation.

Skills

Strategic leadership

People management

HR knowledge

Change management

Stakeholder engagement

Technology adoption

Job description

Our client is an established, multidisciplinary professional services firm bringing together expertise across accounting, financial services and investments. With a strong reputation, a collaborative culture and an ambitious approach to business improvement, they are seeking an experienced Practice Manager to help shape the next chapter of the organisation.

The Role

This is not a traditional office management position.
Working closely with the firm's partners, you will play a central role in translating business strategy into action, connecting the different divisions and ensuring the organisation operates effectively.
You will be a visible leader across the practice, bringing people together, championing change and identifying opportunities to improve how the business operates.

Your responsibilities will include:

• Partner with the firm's leadership team to implement strategic initiatives and drive business improvement.
  
• Lead and develop the administration function, providing direction and support across the wider practice.
  
• Oversee HR matters, including employee relations, performance management, employment contracts and people initiatives.
  
• Drive collaboration between accounting, financial services, investment and operational teams.
  
• Champion technology adoption, process improvements and opportunities to leverage AI across the business.
  
• Oversee operational compliance, governance and business reporting in collaboration with internal and external specialists.
  
• Lead organisational change and special projects, ensuring initiatives are implemented effectively across the practice.
  
• Build strong relationships at every level of the organisation, creating a connected and accountable working environment.
  

About You

You are an experienced operational leader who enjoys being at the centre of a business. Equally comfortable discussing strategy with partners and supporting employees through day-to-day challenges, you bring a combination of commercial awareness, emotional intelligence and practical leadership.
You understand that effective leadership means knowing when to delegate, when to challenge and when to roll up your sleeves.

To be successful, you will bring:

• A minimum of 5 years' experience in a senior Practice Manager, Operations Manager, General Manager or comparable business leadership position.
  
• Experience within a multidisciplinary professional services environment, with the ability to understand and connect different business functions.
  
• Demonstrated experience implementing business strategy, leading change and improving operational performance.
  
• Strong people leadership, HR knowledge and emotional intelligence, with the confidence to influence senior stakeholders and manage challenging conversations.
  

Highly regarded (but not essential):

• Experience within accounting, financial planning, wealth management or investment services.
  
• Experience implementing new technology, improving business systems or introducing AI and automation into business operations.
  

Why You'll Love This Role

• Competitive remuneration of approximately $160k package, with flexibility for the right candidate.
  
• Work directly with the partners in a role where your ideas and contributions will have a genuine impact on the business.
  
• Enjoy flexible start and finish times, a supportive culture and a strong emphasis on work-life balance.
  
• Benefit from daily staff lunches and a generous group income protection policy.
  
• Build your career in Melbourne's eastern suburbs, with a long-term office location in Blackburn.