Practice Manager

Next Practice Newstead; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Next Practice Newstead is a modern healthcare hub in Brisbane dedicated to patient-centred care. The Practice Manager will oversee day-to-day clinic operations, reception, and administrative workflows, ensuring smooth patient bookings and enquiries.

This full-time, on-site role in Brisbane involves supervising administrative staff, maintaining practice policies, regulatory compliance, privacy and safety standards, and supporting financial processes including billing, invoicing and reporting.

Qualifications

• Experience in healthcare practice management and daily operations.
• Strong admin and organisational skills, with task prioritisation.
• Proficiency with practice management software and EHR systems.
• Knowledge of healthcare compliance, privacy, and safety standards.
• Excellent communication for patients, practitioners and staff.
• Experience with billing, invoicing and basic financial administration.
• Ability to lead a multidisciplinary team in a patient-centred setting.

Responsibilities

• Oversee day-to-day clinic operations and reception workflows.
• Coordinate clinical schedules and manage patient bookings and enquiries.
• Supervise and support administrative staff and policies.
• Ensure regulatory, privacy, and safety standards are met.
• Support billing, invoicing, and financial reporting processes.
• Collaborate with healthcare professionals to maintain a cohesive environment.

Skills

Healthcare management

Administration

Staff coordination

Billing and invoicing

Practice management software

Communication

Privacy & compliance

Team leadership

Education

Practice management qualification

Business administration

Tools

Practice management software

Electronic health records (EHR)

General IT systems

Job description

Next Practice Newstead is a modern healthcare hub that delivers high-quality, patient-centred medical care in a welcoming environment. Located in the vibrant Newstead community in Brisbane, our clinic brings together general practitioners, visiting specialists, physiotherapists, dietitians, and psychologists to provide a wide range of services under one roof. Practitioners work independently while sharing a commitment to evidence-based medicine, compassionate care, and a holistic approach to health. The team values accessibility, collaboration, and tailored care, ensuring individuals, families, and the broader community receive coordinated support throughout their health journey.

Role Description

The Practice Manager is responsible for the day-to-day management of the clinic, ensuring smooth operations and a positive experience for patients and practitioners. This full-time, on-site role in Brisbane, QLD includes overseeing reception and administrative workflows, coordinating clinical schedules, and managing patient bookings and enquiries. The Practice Manager will supervise and support administrative staff, manage practice policies and procedures, and ensure regulatory, privacy, and safety standards are met. The role also involves overseeing billing and invoicing processes, assisting with financial reporting, and supporting business development initiatives. The Practice Manager will collaborate closely with healthcare professionals to maintain a cohesive, efficient, and patient-focused environment.

Qualifications

• Experience in healthcare or medical practice management, including day-to-day operations and staff coordination.
• Strong administrative and organisational skills, with the ability to prioritise tasks and manage competing demands.
• Proficiency with practice management software, electronic health records, and general IT systems.
• Sound understanding of healthcare compliance, privacy, and workplace health and safety requirements.
• Excellent communication and interpersonal skills for working with patients, practitioners, and support staff.
• Skills in handling billing, invoicing, and basic financial administration within a clinical setting.
• Ability to lead and support a multidisciplinary team, fostering collaboration and a patient-centred culture.
• Previous experience in a primary care, allied health, or medical specialist environment is highly regarded.
• Relevant qualifications in practice management, business administration, or health services management are desirable.