Practice Manager

Metro North Hospital & Health Service; City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging

Superannuation up to 12.75%

Job summary

Metro North Health is seeking a Practice Manager to lead administrative operations for Children’s Specialist Oral Health Services (COHS), based at the Queensland Children’s Hospital and Oral Health Centre, Herston. You will oversee staff, manage clinic scheduling and resources, and work with clinical leaders to ensure safe, patient-centred services.

You will drive continuous improvement, support budget management, and implement sustainable practices that align with organisational objectives and

Qualifications

• Lead and manage administrative operations and staff across Children’s Specialist Oral Health Services (COHS).
• Coordinate clinic scheduling, rostering and resource allocation to support efficient service delivery.
• Partner with clinical leaders to optimise administrative processes and patient experience.
• Monitor administrative performance and budgets to support organisational objectives.
• Drive continuous improvement and sustainable administrative practices.

Responsibilities

• Oversee administrative staff across COHS.
• Coordinate scheduling and resource allocation for clinics.
• Collaborate with clinical leaders to optimise workflows.
• Monitor budgets and performance against targets.
• Support implementation of process improvements.

Skills

Leadership

Staff management

Operations coordination

Budget management

Job description

The Practice Manager provides leadership, support and direction for the delivery of high-quality administrative services across the Children's Specialist Oral Health Services (COHS). Based at the Queensland Children's Hospital and Oral Health Centre, Herston, this role is responsible for coordinating administrative operations, supporting service delivery, and ensuring a positive patient experience while contributing to the achievement of organisational and strategic objectives.

The successful candidate will oversee administrative staff, manage clinic scheduling and resources, coordinate operational processes, and work closely with clinical and leadership teams to maintain efficient, responsive and patient-focused services. The role also drives continuous improvement initiatives, supports budget management, and helps implement sustainable administrative practices that support the delivery of safe and effective oral health care.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Lead and manage administrative operations and staff across Children's Specialist Oral Health Services.
• Coordinate clinic scheduling, workforce rostering and resource allocation to support efficient service delivery.
• Partner with clinical leaders to optimise administrative processes, service quality and patient experience.
• Monitor administrative budgets, business systems and operational performance to support organisational objectives.
• Drive continuous improvement initiatives and implement sustainable administrative practices across the service.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED