Practice Manager

Health Partners; Adelaide; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

CBD Adelaide location

Private health insurance discount

Learning & development opportunities

Volunteer days

Gym memberships

Job summary

Health Partners is seeking a confident, commercially minded Practice Leader to take responsibility for the Pirie Street Dental practice in Adelaide. You’ll oversee day-to-day operations, lead a large multidisciplinary team and ensure exceptional patient care in a busy clinical environment.

Reporting to the Group Practice Manager, you will drive workforce planning, performance management and continuous improvement while partnering with senior leaders to deliver strong business and patient

Qualifications

• Experience leading teams in a busy service-driven setting.
• Strong people leadership and performance management.
• Commercial awareness and operational efficiency.

Responsibilities

• Lead a large, diverse team and foster a positive, accountable culture.
• Oversee day-to-day operations of an 18-chair dental practice.
• Collaborate with clinicians and support teams to deliver exceptional care.
• Drive operational improvements and patient experience enhancements.
• Support workforce planning, rostering and resource management.
• Monitor performance and pursue continuous improvement.
• Partner with Health Partners leadership to achieve business and patient outcomes.

Skills

People leadership

Operational leadership

Strategic thinking

Stakeholder management

Continuous improvement

Education

Business/Healthcare/Practice Management qualifications

Job description

Lead people. Drive performance. Make an impact.

An opportunity has become available to lead our flagship Pirie Street Dental practice, a modern, 18-chair facility in the heart of Adelaide's CBD. This isn't your typical Practice Manager role. With a large multidisciplinary team, established patient base and a busy clinical environment, this position offers the opportunity to take ownership of a significant healthcare operation, develop a high-performing team and make a genuine impact on the experience of our patients and people.

Whether you're an experienced dental Practice Manager looking for your next challenge or an accomplished operational leader from another healthcare setting, we'd love to hear from you.

About Health Partners

Health Partners is South Australia's largest open health fund, proudly member-owned and supporting more than 90,000 South Australians.

Our dental practices are an important part of how we deliver on our commitment to better health outcomes, combining modern facilities, advanced technology and a patient-first approach.

We're proud of the care we provide, but we know it's our people who make the difference.

The Opportunity

Reporting to the Group Practice Manager, you'll take responsibility for the day-to-day leadership and operational performance of our Pirie Street Dental practice.

You'll work closely with clinicians, support teams and senior leaders to ensure the practice operates effectively, our people feel supported and our patients consistently receive exceptional care.

Your focus will include:

• Leading, coaching and developing a large, diverse team, creating a positive, accountable and collaborative culture.
• Overseeing the operational performance of a busy 18-chair dental practice.
• Building strong working relationships with dentists, oral health professionals and support teams.
• Driving operational improvements, efficiencies and an exceptional patient experience.
• Supporting workforce planning, rostering and effective resource management.
• Monitoring practice performance and identifying opportunities for continuous improvement.
• Working collaboratively with the broader Health Partners leadership team to deliver business and patient outcomes.

You'll have the autonomy to lead your team, the support of an established organisation and the opportunity to make a visible difference.

About You

We're looking for a confident, approachable and commercially minded leader who knows how to get the best out of people while keeping a complex operation running smoothly.

You understand that successful practice management is about more than schedules and processes. It's about building trust, creating accountability, supporting clinicians and ensuring your team has what it needs to succeed.

Ideally, you'll bring:

• Demonstrated experience leading teams in a busy, service-driven or operational environment.
• Strong people leadership skills, with the ability to coach, influence and manage performance.
• Sound commercial awareness and an understanding of operational efficiency.
• Confidence managing competing priorities and making practical, considered decisions.
• Strong stakeholder management and communication skills.
• A proactive approach to problem-solving and continuous improvement.
• Experience in dental or healthcare practice management will be highly regarded, however we're equally interested in hearing from experienced operational leaders with transferable skills.

Qualifications in business, healthcare or practice management will be viewed favourably.

Why Join Health Partners?

Along with the opportunity to lead one of our flagship practices, you'll enjoy:

• A prominent CBD location with access to modern facilities and dental technology.
• The opportunity to lead a large team and gain valuable experience in a complex clinical operation.
• Support from an experienced leadership team and an established South Australian organisation.
• A generous discount on your private health insurance premium.
• Access to internal and external learning and development opportunities.
• Paid volunteer days with our partner charities.
• Discounted gym memberships and wellbeing initiatives.
• Access to our Employee Assistance Program for you and your family.

Ready to Make Your Mark?

If you're a people-focused leader who enjoys responsibility, thrives on improving operations and wants to make a real contribution to a healthcare organisation that puts people first, we'd love to hear from you.

12-month parental leave opportunity

This is a 12-month parental leave opportunity, offering the chance to gain valuable leadership experience within one of South Australia's most recognised member-owned health organisations.