Practice Administrator

Ray White; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Career development

Parental leave

Corporate discounts

Referral program

Wellbeing program

Family oriented culture

Job summary

Ray White Accounting Solutions is seeking a highly organized Practice Administrator to support our fast-growing accounting services team. You will work closely with senior management, coordinating client onboarding, billing, and core systems to keep operations running smoothly.

You will own workflows in Karbon, Xero, and Monday.com, manage subscriptions, and provide proactive admin support to staff and clients.

Qualifications

• Proven administrative experience in an accounting firm.
• Experience with Karbon, Xero, Google Suite, and Monday.com preferred.
• Strong data management and attention to detail.
• Ability to manage multiple priorities with accountability.

Responsibilities

• Manage client lifecycle, onboarding, and system coordination.
• Oversee practice billing, debtor management, and reporting.
• Administer workflow systems and access across platforms.
• Provide executive support, travel bookings, and internal comms.
• Support team and clients with ad-hoc tasks.

Skills

Administrative experience

Organizational skills

Time management

Interpersonal skills

Independent worker

Tools

Karbon

Xero

Google Suite

Monday.com

Job description

Are you an accounting systems guru with a keen eye for detail, ready to take the next step in your career? Ray White Accounting Solutions (RWAS) is seeking a highly organised and proactive Practice Administrator to join our team.

The Role

Play a vital role as the operational backbone of a fast-growing specialist accounting services team, working closely with senior management to provide key administrative support to our staff and clients. This is more than just an admin role, but a chance to own and optimize the core systems and processes that drive our business. This role is instrumental to our day-to-day operations and success, and manages a variety of duties and responsibilities, including:

• Client Engagements & Onboarding - Manage the end-to-end client lifecycle (including using DocuSign), manage queries and deliverable via Karbon, and coordinate client systems via Xero, Xero Tax, Hubdoc, etc.
• Practice Administration & Billing - Oversee all practice billing and debtor management, follow-up on rejected payments, reconcile software subscriptions and manage Xero upgrades and transfers, as well as provide internal reporting on time vs actual billing across accounting teams.
• Workflow & Systems Management - Champion our workflow management software (Karbon), manage our Monday.com boards for operational tracking and efficiency, and manage user access across all systems.
• Client & Team Support - Act as the primary contact for client and admin inquiries, boost efficiency and satisfaction through seamless onboarding / offboarding, and handle IT orders and allocation of assets.
• General & Executive Support - Provide vital ad-hoc support to senior management (e.g., KPI / OKR program and travel booking) and support meetings, training, internal comms, and clerical duties.

Who You Are

• Proven administrative experience in an accounting firm (required)
• Experience with Karbon, Xero, Google Suite, and Monday.com (preferred)
• Comfortable working on spreadsheets and maintaining structured data sets
• High level of organization, attention to detail, time management, and accountability
• Able to work independently and manage multiple priorities to deliver high quality service
• Strong interpersonal skills, able to build strong relationships with clients, team members, and other Ray White divisions
• Able to adapt to an evolving role with enthusiasm

Working With Us (Culture and Perks)

As a family-owned business with over 120 years of history, Ray White is a place where curiosity and innovation serve as the driving force behind our success. We are Australia's largest property group and take pride in our unique offerings and innovative spirit. Our culture is driven by ambition, high performance, and remarkable growth, and Ray White Accounting Solutions continues this proud tradition.

We are invested in setting up our people for long‑term success, engaging various professional programs, events, and initiatives across the year to bring people to their full potential. We are also dedicated to fostering a culture of wellbeing by creating an inclusive and supportive work environment for all.

At RWAS, we offer numerous market‑leading benefits, including:

• Outstanding package with competitive remuneration, flexibility, professional development, career advancement opportunities and support
• Career Development Programs featuring world‑class leaders, access comprehensive personal and professional development programs and enhance your skillset for future success
• Paid parental leave including 12 weeks top up benefits + options
• Access to corporate discounts and partnerships
• Employee Referral Program
• Wellbeing Focus with access to our Together Wellbeing program, Employee Assistance Program, and Mental Health First Aiders
• Family Experience focusing on prioritizing family values and building up our people for long‑term success

Ready to join a team that values curiosity, collaboration, and creating a meaningful impact? We'd love to hear from you!

Ray White is an equal opportunity employer committed to creating an inclusive environment where all team members can thrive.