Post-Placement Support Specialist — Employment Services

APM (Australia); Geelong; Presencial; AUD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and incentives

Ongoing training and career growth

Supportive team environment

Employee Wellbeing Program (EAP)

Paid Parental Leave

Purchased Annual Leave

Vehicle salary packaging (Maxxia)

Resumo da oferta

APM is seeking a Post Placement Support Consultant to monitor and assist participants in employment across the Bendigo VIC site, with flexibility for other APM locations. The role involves proactive communication, identifying barriers to sustained employment, and offering solution-focused support to help participants maintain jobs.

Key responsibilities include regular contact with participants, progress monitoring, and timely submission of documentation.

Qualificações

• Experience in Employment Services or transferable skills.
• Excellent interpersonal and communication skills (written and verbal).
• Ability to work unsupervised in challenging environments.
• Proven experience in high-performance driven environments.
• Ability to build positive stakeholder relationships.

Responsabilidades

• Provide consistent and proactive support to employed participants via phone or in-person.
• Monitor progress, address workplace challenges, and guide for long-term employment.
• Prepare and submit claim evidence and documentation accurately.
• Identify and recommend additional training or resources based on needs.
• Manage PPS caseload in line with contractual obligations and quality standards.
• Maintain accurate records and contribute to continuous improvement.

Conhecimentos

Employment Services

Communication

Autonomy

Stakeholder Management

MS Office

Ferramentas

Microsoft Office

Descrição da oferta de emprego

APM is seeking a Post Placement Support Consultant to monitor and assist participants in employment across the Bendigo VIC site, with flexibility for other APM locations. The role involves proactive communication, identifying barriers to sustained employment, and offering solution-focused support to help participants maintain jobs.

Key responsibilities include regular contact with participants, progress monitoring, and timely submission of documentation.