Employment Consultant

APM Employment Services; Geelong; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Training & development

Inclusive team environment

Employee Wellbeing Program

Purchased Annual Leave

Paid Parental Leave

Vehicle salary packaging

Certificate programs

Job summary

APM Employment Services is seeking a Post Placement Support Consultant to join the Workforce Australia Program. You will monitor participants in employment, identify barriers, and provide solution-focused guidance to help them maintain work.

Based in Bendigo VIC with coverage across the region, the role involves regular contact, caseload management, and collaboration with stakeholders to support successful outcomes.

Qualifications

• Experience in Employment Services or transferable skills.
• Excellent interpersonal and written/verbal communication.
• Ability to work unsupervised in challenging environments.
• Proven ability to perform in a high-performance setting.
• Strong stakeholder relationship skills.
• High self-motivation and reliability.
• Experience with Microsoft Office and Excel.

Responsibilities

• Provide proactive support to employed participants via telephone and/or face-to-face contact.
• Monitor progress, address challenges in the workplace, and guide long-term employment.
• Prepare and submit claim evidence and documentation on time and in accordance with requirements.
• Identify and recommend additional training, resources, or support based on participant needs.
• Manage PPS caseload, ensuring activities meet contractual and quality standards.
• Maintain accurate records and contribute to continuous improvement initiatives.

Skills

Communication skills

Interpersonal skills

Self-motivation

Stakeholder management

Relationship building

Work under pressure

Tools

Microsoft Office

Excel

Job description

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose – to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

About The Role…

As a Post Placement Support (PPS) Consultant within our Workforce Australia Program, your role will be to monitor and provide post placement support to participants in employment, identify barriers to ongoing employment and provide a solution focused approach to assist the participant in maintaining employment.

Role coverage:

Bendigo VIC and North West Country SA

Location:

Ideally based at Bendigo VIC site however open to other APM locations

Key Responsibilities:

• Providing consistent and proactive support to employed participants through regular telephone and/or face-to-face contact.
• Monitoring their progress, addressing any challenges they may encounter in the workplace, and offering guidance to help them maintain long-term employment.
• Preparing and submitting claim evidence and documentation in a timely and accurate manner, in accordance with contractual and organisational requirements.
• Identifying and recommending additional or alternative training, resources, or support services based on the individual needs and circumstances of each participant.
• Effectively managing a PPS caseload, ensuring all activities are conducted in line with contractual obligations, internal policies, and quality standards.
• Maintaining accurate records, meeting performance targets, and contributing to continuous improvement initiatives.

Am I suited to being a Post Placement Support Consultant with APM’s Employment Services?

What We Need From You

• Experience in Employment Services or clearly demonstrated transferable skills.
• Excellent interpersonal and communication skills (both written and verbal).
• Ability to work unsupervised in challenging environments.
• Proven experience working in a high-performance driven environment.
• Demonstrable ability to build positive working relationships with key stakeholders.
• High degree of self-motivation
• Strong engagement and relationship building skills
• Experience with Microsoft Office and Excel suites of programs

To be considered, you will have...

• Eligibility to work in Australia
• A current driver’s licence and a comprehensively insured vehicle
• A MyID (Standard level)
• Willing to complete a National Police Check
• Able to pass a Working with Children Check
• Available towork Full-Time Monday to Friday 8:30am - 5:00pm

Why You’ll Love It

This isn’t your average desk job. We are all about breaking barriers, creating opportunities and helping individuals thrive by supporting them to prepare for and secure education or employment pathways.

• Competitive salary plus performance-based incentives that reward your success.
• Ongoing training and career development – we are committed to your growth.
• Supportive and inclusive team environment where your contributions make a difference every day.
• Celebrating milestones – we love to recognise and rewards hard work with fun events.
• EAP | Employee Wellbeing Program.
• Purchased Annual Leave.
• Paid Parental Leave.
• Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies).
• Service recognitions.
• APM Family Hub.
• Maxxia | Vehicle salary packaging.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Join us as we continue to #enable better lives!