Post-Construction Administrator

Decode Group; North Sydney Council; On-site; AUD 60,000 - 75,000; Full time

Job summary

Decode Group is seeking a capable Customer Care Administrator in New South Wales to support post-construction activities, costing, and reporting across projects. You will assist with general admin tasks and ensure documentation is accurate for stakeholder review.

The role requires strong organizational skills, attention to detail, and effective communication with clients, contractors, and internal teams. An opportunity to contribute to high-impact projects and grow with Decode Group awaits.

Qualifications

• Strong organizational and multitasking abilities with attention to detail.
• Proficiency in Microsoft Office and project management software.
• Excellent communication and teamwork across stakeholders.

Responsibilities

• Assist the Post-Construction team with general admin tasks.
• Review handover documentation and report gaps to the Post-Construction Manager.
• Review defects status in defects management systems and register new defects.
• Prepare reports and ad hoc documentation as required.

Skills

Organizational skills

Multitasking

Microsoft Office Suite

Project management software

Communication skills

Tools

Microsoft Project

Job description

Decode Group is a leading construction and project management firm, delivering quality, efficient, and innovative solutions across a diverse range of projects. We are committed to driving success through collaboration, integrity, and the relentless pursuit of excellence. We’re looking for a dynamic, highly organized individual to join our team as a Post Construction Administrator.

About the role

The Customer Care Administrator is responsible for general administration, documentation preparation for review, financial costing, project cost tracking, and reporting across all projects.

Key responsibilities

• Assist the Post-Construction team with general admin tasks.


• Review of construction team’s handover documentation, analyse and report back to the Post-Construction Manager on any gaps in documentation.


• Review of construction defects status on the defects management systems. Monitor and register new defects.


• Provide a professional, accurate and timely response to stakeholders regarding defects received.


• Prepare reports and ad hoc documentation as required.

About you

• Excellent organizational and multitasking abilities with strong attention to detail.


• Proficiency in Microsoft Office Suite and project management software.


• Strong communication and interpersonal skills with the ability to liaise effectively with clients, contractors, and internal teams.


• A proactive approach to problem-solving with the ability to work independently and as part of a team.

Why Join Decode Group?

• Opportunity to work on high-impact, innovative projects.


• Collaborative and supportive work culture.


• Career development and training opportunities.