Construction Administrator

seek.com.au; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Job summary

GDev is seeking an organised Construction Administrator to support customers and the Construction team from start to handover. You will manage a portfolio of construction jobs, delivering administrative and customer service support throughout the building journey.

Working closely with customers, Site Supervisors, trades, suppliers and internal teams, you will help keep projects moving, keep documentation up to date, and keep customers informed along the way.

Qualifications

• Administration experience in a professional environment.
• Strong organisational skills and attention to detail.
• Clear communication with customers and stakeholders.

Responsibilities

• Acting as a key point of contact for customers throughout the construction process.
• Providing regular progress updates and responding to customer enquiries.
• Supporting Site Supervisors with day-to-day construction administration and coordination.
• Maintaining accurate job records, correspondence and documentation within company systems.
• Coordinating inspections and following up certificates, approvals and compliance documentation.
• Maintaining progress reports, claims forecasts and other construction reporting requirements.
• Completing Extension of Time requests and assisting with handover inspections.
• Liaising with certifiers, trades, suppliers and internal teams to obtain outstanding information and keep jobs progressing.
• Monitoring outstanding actions and escalating issues or delays when required.

Skills

Administration experience

Customer service

Coordination

Attention to detail

Excellent communication

Tools

Onsite Companion Systems

Job description

GDev is looking for an organised and proactive Construction Administrator to support customers and the Construction team throughout the building journey. You'll manage a portfolio of construction jobs, providing administrative and customer service support from commencement through to handover. Working closely with customers, Site Supervisors, trades, suppliers, certifiers and internal teams, you'll help keep projects moving, documentation up to date and customers informed along the way.

Key responsibilities

• Acting as a key point of contact for customers throughout the construction process
• Providing regular progress updates and responding to customer enquiries
• Supporting Site Supervisors with day-to-day construction administration and coordination
• Maintaining accurate job records, correspondence and documentation within company systems
• Coordinating inspections and following up certificates, approvals and compliance documentation
• Maintaining progress reports, claims forecasts and other construction reporting requirements
• Completing Extension of Time requests and assisting with handover inspections
• Liaising with certifiers, trades, suppliers and internal teams to obtain outstanding information and keep jobs progressing
• Monitoring outstanding actions and escalating issues or delays when required

About you

• Administration, customer service or coordination experience, ideally within residential construction
• Strong organisation and attention to detail, with the ability to manage multiple jobs and priorities
• Clear and confident communication skills with a customer-focused approach
• The ability to build positive working relationships with customers, Site Supervisors and internal and external stakeholders
• A proactive approach to problem solving and following tasks through to completion
• Confidence working with systems, documentation and reporting
• Experience with Onsite Companion Systems or within the residential building industry is preferred

About us

At GDev, we value flexibility, teamwork and having fun along the way. You'll enjoy a friendly and supportive workplace, regular team lunches, birthdays and special event celebrations and recognition of the contribution you make.