Porter | The Star Brisbane

The Star Ent Group; Brisbane; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Immediate start

Free buffet meals

Uniform provided

Discounted city parking

Dining & accommodation discounts 30%

24/7 rostered shifts

Lifestyle perks

Job summary

The Star Brisbane is seeking Porters to join the Concierge Team. The role includes delivering luggage to guest rooms, assisting with parking and vehicle retrieval, and offering insights on local attractions and events for guests.

We welcome expressions of interest for both full-time and part-time positions. You’ll join a world-class hospitality destination with per-shift dining benefits, uniform on-site, and flexible roster options to suit a busy urban lifestyle.

Qualifications

• Experience in a similar porter or guest services role is preferred.
• A valid driver’s license is required.
• Strong communication and presentation skills for guest interactions.
• Familiarity with the Brisbane area and local attractions is advantageous.
• Excellent organizational skills and ability to coordinate guest requests.
• Available for 24/7 rotating shifts.
• Able to work effectively within a team.

Responsibilities

• Deliver luggage to guest rooms and assist with arrival tasks.
• Park guests’ vehicles and retrieve them as needed.
• Provide insight on local attractions and events to guests.
• Coordinate guest requests with hotel teams to ensure a smooth stay.

Skills

Prior experience

Driver's license

Communication skills

Brisbane knowledge

Organizational skills

24/7 shifts

Team player

Job description

Porter | The Star Brisbane

The Porter is the primary point of contact for our valued guests and visitors. Your role will be diverse, from delivering luggage to guest rooms and parking or retrieving vehicles, to offering insights on local attractions and events to our guests.

We are seeking expressions of interest for both full-time & part-time Porters looking to join the Concierge Team at The Star Brisbane.

Why You’ll Love It Here:

• Immediate start
• Free buffet meal every shift
• Fresh uniform daily, laundered on property
• Discounted city parking
• Up to 30% off dining & accommodation at The Star Brisbane Venues
• 24/7 rostered shifts available
• Lifestyle perks: gym memberships, retail discounts, laundry services & more

What We’re Looking For:

• Prior experience in a similar capacity
• Valid driver's license
• Exceptional presentations and communication skills
• Affinity for Brisbane area, including knowledge of the local community and its surroundings
• Strong organizational skills for coordinating guest requests and tasks
• Availability for 24/7 rotating shifts
• Ability to work seamlessly in a team environment

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion.

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.