Car Park Attendant | The Star Brisbane

Treasury Brisbane; Brisbane; Hybrid; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free buffet meal every shift

Fresh uniform daily, laundered on prop

Discounted city parking

Up to 30% off dining & accommodation

24/7 rostered shifts available

Lifestyle perks: gym memberships, etc.

Job summary

The Star Brisbane is seeking a Car Park Attendant to be the first point of contact for many of our guests, delivering exceptional customer service and creating memorable experiences from arrival to departure. You will assist with car park operations, guest enquiries, validations, mailroom services, and retail transactions while ensuring a safe, clean, and welcoming environment.

This role is ideal for someone who enjoys helping people and thrives in a fast-paced hospitality environment.

Qualifications

• Excellent customer service and guest experience focus.
• Experience in hospitality, tourism, retail, or customer-facing roles.
• Strong verbal and written communication skills.
• Good computer literacy; ability to use multiple systems such as Skidata.
• Additional language skills are desirable.

Responsibilities

• Deliver exceptional customer service from arrival to departure.
• Assist with car park operations and mailroom services.
• Handle validations and retail transactions.
• Maintain a safe, clean, welcoming environment.
• Collaborate with team members to ensure smooth daily operations.

Skills

Customer service

Hospitality

Communication

Computer literacy

Skidata

Additional languages

Tools

Skidata

Job description

Car Park Attendant| The Star Brisbane

As a Guest Services Attendant (Car Park), you will be the first point of contact for many of our guests, delivering exceptional customer service and creating memorable experiences from arrival to departure. You will assist with car park operations, guest enquiries, validations, mailroom services, and retail transactions while ensuring a safe, clean, and welcoming environment. Working closely with team members across the business, you will help maintain smooth daily operations and uphold The Star’s high service standards.

This role is ideal for someone who enjoys helping people and thrives in a fast-paced hospitality environment. Permanent Part-time opportunities available.

Why You’ll Love It Here:

• Free buffet meal every shift
• Fresh uniform daily, laundered on property
• Discounted city parking
• Up to 30% off dining & accommodation at The Star Brisbane Venues
• 24/7 rostered shifts available
• Lifestyle perks: gym memberships, retail discounts, laundry services & more

What We’re Looking For:

• A passion for delivering exceptional customer service and creating memorable guest experiences.
• Experience in a hospitality, tourism, retail, or customer-facing environment.
• Excellent communication skills with the confidence to engage with a diverse range of guests.
• Strong computer literacy and the ability to work across multiple systems, such as Skidata
• Additional language skills are highly desirable and will be viewed favourably.

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion.

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.

Ready to shine?