Porter | The Star Brisbane

The Star Gold Coast; Brisbane; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Immediate start

Free buffet meal every shift

Fresh uniform daily, laundered on site

Discounted city parking

Up to 30% off dining & accommodation

24/7 rostered shifts

Job summary

The Star Brisbane is actively seeking Porters to join the Concierge Team. You will assist guests by delivering luggage to rooms, parking or retrieving vehicles, and offering local insights to enhance guest experiences. Immediate start offered for suitable candidates.

Applicants should have prior experience, a valid driver’s license, and strong communication skills. A friendly, team-oriented approach and flexibility for 24/7 shifts are essential to thrive here.

Qualifications

• Experience in a similar capacity.
• Valid driver’s license.
• Strong communication and presentation skills.
• Knowledge of Brisbane area and surroundings.

Responsibilities

• Deliver luggage to guest rooms.
• Park and retrieve vehicles for guests.
• Offer insights on local attractions and events.
• Coordinate guest requests and tasks with the Concierge Team.
• Work seamlessly in a fast-paced team environment.

Skills

Customer service

Communication skills

Team player

Organizational skills

Flexibility

Tools

Valid driver's license

Job description

The Porter is the primary point of contact for our valued guests and visitors. Your role will be diverse, from delivering luggage to guest rooms and parking or retrieving vehicles, to offering insights on local attractions and events to our guests.

We are seeking expressions of interest for both full-time & part-time Porters looking to join the Concierge Team at The Star Brisbane.

Why You’ll Love It Here:

• Immediate start
• Free buffet meal every shift
• Fresh uniform daily, laundered on property
• Discounted city parking
• Up to 30% off dining & accommodation at The Star Brisbane Venues
• 24/7 rostered shifts available

What We’re Looking For:

• Prior experience in a similar capacity
• Valid driver's license
• Exceptional presentations and communication skills
• Affinity for Brisbane area, including knowledge of the local community and its surroundings
• Strong organizational skills for coordinating guest requests and tasks
• Availability for 24/7 rotating shifts
• Ability to work seamlessly in a team environment

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion.

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.

Ready to shine?