Porter | Part Time | Intercontinental Sydney Double Bay | Afternoon/Evening

Intercontinental Hotels & Resorts; Sydney; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Gym membership

Birthday leave

Free duty meal

Dry cleaning

Employee discounts

Perkbox access

Job summary

InterContinental Sydney Double Bay is seeking a Porter to warmly welcome guests, handle concierge-style duties and maintain exceptional guest relations in a luxury hotel setting.

You will build relationships, share insider recommendations, resolve concerns with discretion, and represent the InterContinental brand while supporting hotel operations across the evenings and weekends.

Qualifications

• FULL AUSTRALIAN DRIVERS LICENCE is essential for this role.
• Availability 3 - 11 pm, including weekends and public holidays

Responsibilities

• Building guest relationships through a swift, professional and highly personal service
• Collating and sharing expert local knowledge of events, places of interest and restaurants
• Resolving guest issues and using their feedback to improve guest satisfaction
• Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
• Leading the way as a brand ambassador to promote the hotel’s other businesses.

Skills

Great communication skills

Job description

As the world's largest luxury hotel family, we proudly represent InterContinental® brand. With global expertise and local insights, we create rich travel experiences across cultures and each hotel offers a unique style, embracing opportunities for personal enrichment. InterContinental Sydney Double Bay, a luxurious and private destination in the leafy Double Bay village, invites you to join our team as a Porter.

What we need from you:

A FULL AUSTRALIAN DRIVERS LICENCE is essential for this role.

Availability 3 - 11 pm, including weekends and public holidays

Great communication skills - guests will come to you with concerns as well as compliments, so you’ll be easy to talk to

What you can expect from us:

We give our people everything they need to succeed.You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:

• Complimentary membership to our hotel Gym: Fit Collective(Open 24/7)
• Paid birthday leaveand proactive health days (full-time and part-time con
• Free duty meal on shift
• Dry Cleaning for work uniforms
• Some of the best employee discounts across our IHG Hotels for accommodation & food and beverage worldwide!
• Access to Perkbox

Every day is different, but you’ll mostly be:

• Building guest relationships through a swift, professional and highly personal service
• Collating and sharing expert local knowledge of events, places of interests and restaurants
• Resolving guest issues and using their feedback to improve guest satisfaction
• Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
• Leading the way as a brand ambassador to promote the hotel’s other businesses.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

We are proud to be part of the team at InterContinental Sydney Double Bay,and we know you will be too!

So, join us and you’ll become part of our ever-growing global family.