Porter

22320601; Sydney; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Staff discounts

Flexible hours

Career training

Employee assistance

Referral incentives

Global network

Job summary

Sheraton Sydney on Elizabeth Street is seeking a friendly Porter to greet guests, escort them to rooms, handle luggage and assist the front desk during busy periods.

Be the face of the hotel, building relationships with guests and providing local recommendations while upholding safety and hotel policies.

A current driver’s license, working rights in Australia and prior guest-service experience are preferred; part-time schedule offers flexible hours and staff perks.

Qualifications

• A current driver’s license.
• Relevant experience in a similar role in hospitality is preferred.
• Working rights in Australia.
• Enthusiastic to advance your career in a fast-paced hotel environment.
• Self-motivated with a can-do attitude.
• Energetic and proactive in guest service.

Responsibilities

• Be the “face of the hotel” – welcoming and connecting with guests from arrival to departure.
• Securely park guest cars, deliver bags and amenities per hotel policies.
• Support the front office team in general operational tasks.
• Escort guests to their rooms and explain features and hotel offerings.
• Be an expert on the hotel and surrounding community to exceed guest expectations.
• Build and strengthen relationships with guests to encourage future bookings.

Skills

Guest service

Communication

Driving license

Working rights

Team player

Job description

Additional Information
Job Number26125096
Job CategoryRooms & Guest Services Operations
Location161 Elizabeth Street, Sydney New S 2000, AustraliaVIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Porter because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Position Summary:

• Be the “face of the hotel” – welcoming and connecting with guests through each guest interaction from arrival to departure
• Securely park guest cars, deliver bags and amenities in accordance with the hotel policies
• Support your front office team in general operational tasks
• Escort guests to their rooms and explain all features & hotel offerings
• Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
• Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings

About You:

• A current driver’s license
• Relevant experience in a similar role
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years.

#s-dni

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.