Policy Training Specialist & Facilitator

Whizdom; Canberra; On-site; AUD 80,000 - 110,000; Full time

Job summary

Whizdom in Canberra is seeking a dedicated Training Coordinator to plan, coordinate and deliver engaging, accessible training programs for staff and stakeholders involved in Funding and Disclosure Reform. The role may extend to external learning opportunities.

You will lead instructor-led sessions, tailor delivery for virtual and in-person formats, and collaborate with policy experts to translate complex rules into practical learning, while ensuring strong learner support and continuous

Qualifications

• Demonstrated experience facilitating engaging instructor-led training, workshops or capability development programs.
• Strong presentation, communication and stakeholder engagement skills.
• Experience delivering learning in both virtual and face-to-face environments.
• Ability to explain complex policy, legislative, business process or system information to diverse audiences.
• Experience evaluating training effectiveness and identifying continuous improvement opportunities.
• Strong organisational skills, including coordinating multiple training activities and stakeholder requirements.

Responsibilities

• Deliver engaging instructor-led training sessions, workshops, briefings and information sessions to internal staff and stakeholders.
• Facilitate virtual and face-to-face learning activities, adapting delivery approaches to meet audience needs and operational requirements.
• Create an inclusive and supportive learning environment that encourages participation, discussion, collaboration and knowledge sharing.
• Work closely with subject matter experts to understand policy, regulatory, operational and system changes and accurately communicate these concepts during training delivery.
• Coordinate training logistics, including scheduling, learner communications, attendance management, venue or virtual platform readiness, and training support activities.
• Assess participant understanding throughout training sessions and adjust facilitation techniques accordingly to support learning outcomes.
• Gather, analyse and report on participant feedback and training outcomes to identify opportunities for continuous improvement.
• Monitor and evaluate the effectiveness of training delivery and recommend enhancements to learning approaches, resources and learner support mechanisms.

Skills

Facilitation experience

Presentation skills

Virtual & in-person delivery

Policy communication

Training evaluation

Organisational skills

Job description

Whizdom in Canberra is seeking a dedicated Training Coordinator to plan, coordinate and deliver engaging, accessible training programs for staff and stakeholders involved in Funding and Disclosure Reform. The role may extend to external learning opportunities.

You will lead instructor-led sessions, tailor delivery for virtual and in-person formats, and collaborate with policy experts to translate complex rules into practical learning, while ensuring strong learner support and continuous