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Red Hawk Resort + Casino in NSW, Casino is seeking a poker dealer to manage and control a designated game, ensuring fair play and adherence to policies. You will announce actions, manage chips, seat players, assist guests, and maintain professional guest service.
Requirements include a high school diploma or GED and prior documented poker dealing experience or audition, as well as knowledge of poker rules and age 21+. Equal opportunity employer statements apply.
Protects and controls specific game assigned.
Conducts the games in accordance with policies and procedures at a fair and consistent pace by prompting players to act in a timely manner.
Makes the appropriate announcements including exposed cards, bets, raises, and the number of players in the hand.
Responsible to ensure that each player puts the proper amount of chips in the pot.
Handles player transactions and tracking.
Notifies the Floor Lead of any irregularities.
Advises the Floor Lead of any player disputes or arguments that may arise during the game.
Informs the Floor Lead of any important or relevant facts regarding specific players and their action.
Creates an atmosphere of Fun, Integrity, Respect, Service, and teamwork for all team members and casino guests at all times.
Maintains a professional departmental, company and community reputation.
Uses A.C.T. standards at all times while maintaining a professional, friendly, and courteous atmosphere.
Enthusiastically seek opportunities to inform guests and team members about special promotions, upcoming events and services.
Maintains knowledge of and promotes departmental and property-wide promotions through Flight Checks and communications standards.
Maintains a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience, and notifying Leads of any guest needs i.e., cocktails, Host Service, etc.
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
Understands and promotes team work by maintaining cleanliness of the Poker Room, including washing cards when assigned.
Actively supports the Floor with running chips, seating players, and assisting with guest service needs.
Follows established rotation and break procedures and confirms with the Floor prior to leaving the room.
Assists by notifying the Floor/Host for comps, player card reprints, and guest service recovery as needed.
Follows all Title 31 and internal control requirements as assigned.
Performs other duties as assigned.
May provide relief support for Floor Lead tasks when assigned and properly trained.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.