PM Operations Supervisor

Team Global Express Pty; Emerald; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary above industry

Upskilling and mentoring

Flexible work including work from home

Parental leave policy

Peer recognition awards

Inclusive workplace

Job summary

Team Global Express Pty is seeking an PM Operations Supervisor in Emerald to lead a high-performing transport operation. This permanent full-time role oversees afternoon and night shifts, coordinates freight, and ensures safe, on-time deliveries while maintaining strong customer service.

You will manage drivers, fleet utilisation and compliance with CoR/HVNL, while driving continuous improvement and safety across the operation.

Qualifications

• Previous experience in a transport, logistics or operations supervisory role.
• Strong leadership, coaching and developing operational teams.
• Excellent planning and problem-solving skills.
• Ability to make decisions in a fast-paced operational environment.
• Strong customer service and stakeholder management skills.

Responsibilities

• Coordinate daily transport operations to maximise efficient use of drivers, vehicles and equipment.
• Plan and allocate freight loads to ensure on-time pickups and deliveries.
• Organise fleet resources to meet customer requirements and demands.
• Ensure all vehicles comply with CoR, HVNL and transport legislation.
• Supervise, coach and support drivers while promoting safety culture.
• Monitor driver compliance with State and Federal transport regulations.
• Prepare manifests and compliance paperwork.
• Investigate operational incidents and complete incident reports.
• Prepare and analyse contractor run sheets and delivery performance.
• Coordinate repairs and maintenance for company vehicles and equipment.
• Build relationships with internal and external customers.
• Participate in toolbox talks and continuous improvement initiatives.
• Produce operational reports and communicate with stakeholders.

Skills

Leadership

Planning

Decision making

Customer service

CoR Knowledge

HVNL knowledge

Fleet scheduling

Transport operations

Communication

MS Office

TMS

Job description

PM Operations Supervisor

Permanent Full Time | Monday to Friday | Lead a High-Performing Transport Operation Take the lead in a fast-paced transport operation and help keep regional Queensland moving. Team Global Express is seeking an experienced PM Operations Supervisor to join our Emerald team. This is a hands-on leadership role responsible for coordinating freight operations, supervising drivers, and ensuring the safe and efficient movement of freight while delivering exceptional customer service. If you're a proactive leader who thrives in a fast-paced logistics environment and enjoys leading operational teams, we'd love to hear from you.

About the Role

This is a Permanent Full Time opportunity working:

• Monday to Thursday: 8:00 PM - 5:00 AM
• Friday: 6:00 PM - 3:00 AM

Reporting to the Operations Manager, you'll oversee the afternoon and night operations, ensuring freight is dispatched safely, customer commitments are achieved, and drivers and fleet are utilised efficiently.

Key Responsibilities

• Coordinate daily transport operations to maximise the efficient use of drivers, vehicles and equipment.
• Plan and allocate freight loads to ensure on-time pickups and deliveries.
• Organise fleet resources to meet customer requirements and operational demands.
• Ensure all vehicles comply with customer, operational and Chain of Responsibility (CoR) requirements.
• Supervise, coach and support drivers while promoting a strong safety culture.
• Monitor driver compliance with relevant State and Federal transport legislation.
• Prepare manifests, loading documentation and compliance paperwork.
• Investigate operational incidents and complete incident reporting as required.
• Prepare and analyse contractor run sheets and delivery performance.
• Coordinate repairs and maintenance for company vehicles and equipment.
• Build strong relationships with internal and external customers.
• Participate in toolbox talks, safety meetings and continuous improvement initiatives.
• Produce operational reports and communicate effectively with key stakeholders.

What You'll Bring

• Previous experience in a transport, logistics or operations supervisory role.
• Strong leadership skills with the ability to motivate, coach and develop operational teams.
• Excellent planning, coordination and problem-solving skills.
• Ability to make decisions in a fast-paced operational environment.
• Strong customer service and stakeholder management skills.
• Knowledge of transport operations, fleet scheduling and freight movements.
• Understanding of Chain of Responsibility (CoR), Heavy Vehicle National Law (HVNL) and relevant transport legislation is highly regarded.
• Strong geographical knowledge to effectively allocate work and optimise fleet utilisation.
• Excellent written and verbal communication skills.
• Intermediate computer skills, including Microsoft Office and transport management systems.
• A transport or logistics background is highly desirable but not essential.

Why Join Team Global Express?

• Permanent Full-Time Position
• Monday to Friday Roster - Enjoy Your Weekends
• Opportunity to lead a well-established regional transport operation.
• Work with one of Australia's leading transport and logistics companies.
• Supportive leadership team and genuine career development opportunities.
• Ongoing training and professional development.
• Strong safety culture where everyone goes home safely every day.
• Employee benefits, discounts and wellbeing programs.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.
• An inclusive workplace, works for everyone
• We celebrate difference.

As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.

Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand. Backed by Allegro Funds, Australia's most awarded and largest transformation and turnaround private equity firm, we’re looking to the future and working towards new and exciting ways to put our customers’ businesses at the heart of ours.