Administration Supervisor

Team Global Express Pty; Mount Isa City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary above industry

Flexible work options including work‑h

Parental leave policy

Job summary

Team Global Express is seeking an experienced Administration Supervisor to lead the Mount Isa branch administration function. You will oversee the Admin team, coordinate workloads, manage rosters and hours, and ensure accurate financial and compliance reporting to support operations.

Reporting to the NQ Regional Manager, you will drive process improvements, maintain records, and collaborate with stakeholders to enhance performance, safety and customer service across the branch.

Qualifications

• Experience leading an administration team in a fast-paced environment.
• Strong budgetary and reporting skills.
• Proven ability to manage accounts payable/receivable and compliance.

Responsibilities

• Lead, supervise and support the branch Administration team.
• Coordinate daily administrative workloads and priorities.
• Manage team rosters, hours, leave and overtime.
• Oversee accounts payable and accounts receivable activities.
• Complete operational, financial and compliance reporting.
• Support branch performance reporting and analysis against the P&L.
• Maintain accurate employee and administration records.
• Act as 2IC and support branch systems usage.
• Identify opportunities to streamline processes.
• Provide timely information to Regional Manager and operations.
• Build relationships with customers and internal stakeholders.
• Support QA, audits and compliance.

Skills

People leadership

Transport/Logistics

Accounts payable/receivable

MS Office (Excel/Outlook/Word)

Operational reporting

P&L cost awareness

Team management

Problem solving

Education

Not specified

Tools

Tollworks

Transport/database systems

Job description

Permanent Full-Time | Monday to Friday | Leadership Opportunity Team Global Express is looking for an experienced Administration Supervisor to lead our Administration team in Mount Isa, QLD. This is a great opportunity for an experienced Administration Supervisor, Team Leader or Senior Administrator ready to take the next step in their career. Reporting to the NQ Regional Manager, you'll take ownership of the branch's administrative function, lead and support the Administration team, oversee financial and compliance activities, and work closely with operations to keep the branch running efficiently. If you enjoy leading people, solving problems and improving the way things are done, we'd like to hear from you.

What You'll Do

• Lead, supervise and support the branch Administration team.
• Coordinate daily administrative workloads and priorities.
• Manage team rosters, hours, leave and overtime.
• Oversee accounts payable and accounts receivable activities.
• Complete operational, financial and compliance reporting.
• Support branch performance reporting and analysis against the P&L.
• Maintain accurate employee and administration records.
• Act as Tollworks 2IC and support the effective use of branch systems.
• Ensure administration processes comply with company policies and procedures.
• Identify opportunities to streamline systems and improve administrative processes.
• Provide accurate and timely information to the Regional Manager and operational teams.
• Build strong relationships with customers and internal stakeholders.
• Support quality assurance, audits and compliance requirements.
• Lead by example and promote a strong safety-first culture.
• Support change and continuous improvement across the branch.

What You'll Bring

• Previous experience leading or supervising an administration team.
• Strong administration experience, ideally within transport, logistics or a fast-paced operational environment.
• Experience with accounts payable and receivable.
• Strong Microsoft Office skills, particularly Excel, Outlook and Word.
• Experience preparing operational, financial and compliance reports.
• Good numerical skills and an understanding of P&L and cost management.
• Strong people leadership and team-management skills.
• Excellent organisational, time-management and prioritisation skills.
• Strong written and verbal communication skills.
• Confidence dealing with internal and external stakeholders.
• Good problem-solving and decision-making skills.
• Ability to work autonomously and meet time-critical deadlines.
• Experience with Tollworks or a similar transport/database system would be highly regarded.
• A strong commitment to customer service, safety and compliance.

Why Join Team Global Express?

• Permanent Full-Time opportunity
• Take ownership of a key branch administration function.
• Lead and develop a local Administration team.
• Work directly with the NQ Regional Manager and operational leaders.
• Varied role across leadership, finance, reporting, compliance and operations.
• Opportunity to introduce process improvements and make a genuine impact.
• Ongoing learning and career-development opportunities.
• Join one of Australia’s leading transport and logistics businesses.
• Make Your Mark in Mount Isa

Make Your Mark in Mount Isa

If you’re an experienced administration professional who is ready to lead a team, take ownership and play an important role in supporting our Mount Isa operation, we’d love to hear from you.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.
• An inclusive workplace, works for everyone
• We celebrate difference.

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.

As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.

Team Global Express acknowledges the Aboriginal and Torres Strait peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand. Backed by Allegro Funds, Australia’s most awarded and largest transformation and turnaround private equity firm, we’re looking to the future and working towards new and exciting ways to put our customers’ businesses at the heart of ours.