Platform Service Operator/Storeperson | Rail

Hospitality & Guest Experience

Adelaide

On-site

AUD 34,000 - 44,000

Part time

14 days+

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Benefits offered by this job

Travel discounts
Study assistance policy
Career progression
Employee referral program
Private health discounts
Employee assistance program
Discounts on merchandise
Parental Leave Program
Purchased Leave

Job summary

Journey Beyond, Australia’s leading experiential tourism group, is seeking a part-time Service Operator & Warehousing team member based at the Adelaide Parklands Terminal. You will manage platform duties and provisioning for every departure, ensuring cleanliness and replenishment of train amenities.

The role requires a keen eye for detail, high presentation standards, and the ability to stay calm under time pressure with flexibility for weekends and public holidays.

Qualifications

  • Keen eye for detail and quality of presentation.
  • Ability to operate calmly under time pressure.
  • Flexibility with working hours, including weekends and public holidays.

Responsibilities

  • Watering the train.
  • Pumping effluent of the train.
  • Removal of dirty rubbish and linen.
  • Guest luggage transfers.
  • Restocking of the train with clean linen and provisions.
  • Other duties as requested.

Skills

Attention to detail
Calm under pressure
Time management

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail ("GSR") operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the Role

A permanent part-time opportunity exists for a passionate and self-motivated individual to join the Service Operator & Warehousing team based at the Adelaide Parklands Terminal. This position is responsible for the platform duties and provisioning of the train for each and every departure.

Reporting to the Warehouse Manager some of your tasks will include;

  • Watering the train
  • Pumping effluent of the train
  • Removal of dirty rubbish and linen
  • Guest luggage transfers
  • Re-stocking of the train of clean linen and provision’s
  • Other duties as requested
About You

To be successful in this position you will have a keen eye for detail and quality of presentation and be able to operate calmly under time pressure.

The arrival and departure times of our journeys vary, and you will require flexibility with working hours, including weekends and public holidays.

A uniform will be provided to allow you to maintain professionalism and personal presentation in line with our company personality.

What We Offer
  • General discounts on Journey Beyond travel and experiences
  • An attractive salary
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise
  • Parental Leave Program
  • Purchased Leave Policy
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