Hospitality Attendant | Rail

Journey Beyond; South Australia; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Generous discounts on Journey Beyond

Study Assistance Policy

Career progression and transfers

Employee Referral Policy

Private Health discounts

Employee Assistance Program

Discounts on Journey Beyond merch

Parental Leave Program

Purchased Leave Policy

Job summary

Journey Beyond is seeking hospitality crew to help make guests' journeys memorable across Australia’s iconic rail experiences. You will welcome guests, serve meals and drinks, and keep carriages clean and inviting, with opportunities to host off-train adventures.

You'll travel away from home for up to seven days at a time, bring energy to a fast-paced environment, and contribute to outstanding guest experiences with attention to detail and safety certifications like RSA and First Aid.

Qualifications

• Passion for hospitality and delivering exceptional guest service.
• Experience in fine dining or a la carte service is a plus.
• RSA and First Aid certifications or willingness to obtain.

Responsibilities

• Serve meals and drinks in our onboard restaurants and bars.
• Welcome guests and maintain high standards of cleanliness in carriages.
• Host off-train adventures and assist guests throughout their journey.
• Be flexible, hands-on, and ready to support the team wherever needed.

Job description

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail ("GSR") operates Australia's iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it - a spirit of adventure and a sense of something very special about to unfold.

About The Role

Your role is to help make our guest's journey one to remember! You'll be part of a team, sharing special places and shaping lasting memories as you travel through some of Australia's most incredible landscapes.

From serving up delicious meals and drinks in our restaurants and bars, to welcoming guests, keeping our carriages looking their best and hosting off train adventures, there's plenty of variety. No two days are the same!

You'll need to be happy rolling up your sleeves, helping out wherever is needed and working away from home for up to seven days at a time.

If you love hospitality, enjoy meeting new people, notice the little details and always up for an adventure? It's time to climb aboard!

About You

• Be passionate about the hospitality industry with a real commitment to delivering the best standards of customer service;
• Know your stuff, you've had fine dining or a la carte experience, been recognised for your strengths in guest service - you see everything through a guest centric lens;
• Have an energy that's dynamic and you have fun when you work - your smile will say it all;
• Have all the safety things we need, like an RSA and a First aid certificate (or willing to obtain).

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Parental Leave Program
• Purchased Leave Policy