Platform Owner

Taleo; Sydney; On-site; AUD 171,000 - 178,000; Full time

Benefits offered by this job

Flexible work options

Annual leave loading

Wellbeing programs

Salary packaging options

Public transport access

In-house gym

Job summary

NSW Police Force is seeking a Platform Owner to oversee the lifecycle of critical applications and platforms, leading product direction and value delivery. You will collaborate with business and technology teams to align strategies, manage the backlog, and prioritise outcomes that support operational needs and risk controls.

The role sits in the Application Services team within Technology and Communication Services, offering a blend of planning, governance and hands-on leadership in a complex,

Responsibilities

• Owns and manages the product vision, roadmap and backlog for critical applications, platforms or digital services.
• Engages with stakeholders across operational, corporate and technology domains to translate needs into prioritized product outcomes.
• Defines and communicates product goals, priorities and success measures.
• Guides delivery teams, architects, developers and vendors to drive solution delivery.
• Balances customer needs, operational requirements, risks and resources when prioritising.
• Leads product planning activities including roadmap development and backlog refinement.
• Identifies opportunities for service improvement, modernisation and innovation.
• Monitors product performance and adoption to identify improvements.

Job description

Job Description - Platform Owner (0000BEIB)

Platform Owner - 0000BEIB

• Temporary Full-Time up to 30 June 2029

Parramatta and Sydney Olympic Park

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for aPlatform Owner to be part of our Application Services team within our Technology and Communication Services Command. The role is responsible for the strategic management and overall success of technology platforms within NSW Police Force with a primary focus on overseeing the lifecycle of the platform, from initial planning and design to ongoing operations and continuous improvement.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

This role is responsible for maximising the value delivered by a business-critical application, platform or technology service through effective product ownership, stakeholder engagement and prioritisation of business outcomes.

The position acts as the key link between business stakeholders and delivery teams, ensuring product direction, investment decisions and delivery priorities align with organisational objectives, operational requirements and user needs. The role supports the ongoing evolution of digital capabilities by balancing strategic goals, customer requirements, operational risks and technical constraints.

• Owns and manages the product vision, roadmap and backlog for critical applications, platforms or digital services.
• Engages with stakeholders across operational, corporate and technology domains to understand business needs and translate them into prioritised product outcomes.
• Defines and communicates product goals, priorities and success measures aligned with organisational objectives.
• Works collaboratively with delivery teams, architects, developers, business analysts and vendors to guide solution development and delivery.
• Balances customer needs, operational requirements, technical dependencies, risk considerations and available resources when determining priorities.
• Leads product planning activities, including roadmap development, release planning and backlog refinement.
• Evaluates opportunities for service improvement, modernisation and innovation to maximise value delivered to users and the organisation.
• Ensures product decisions are informed by data, customer insights, performance metrics and business outcomes.
• Supports governance, risk and compliance activities associated with highly sensitive operational and organisational information.
• Monitors product performance, adoption and customer satisfaction to identify improvement opportunities.
• Facilitates collaboration between business and technical stakeholders to achieve shared outcomes and manage competing priorities.
• Contributes to strategic planning and long-term product direction to ensure platforms remain fit for purpose and aligned with future organisational needs.
• Promotes agile and customer-centred ways of working across multidisciplinary teams.
• Supports change adoption by maintaining engagement with customers throughout the product lifecycle.

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities.

If you require any further information about this opportunity, please contact the hiring manager Detective Chief Inspector James Asimacopoulous via (02) 976 6 0676.

To be eligible to apply for this role, you must meet one of the following statuses:

• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [e-mail]
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [e-mail]

Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [e-mail]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.

Location

Sydney Region-Sydney - Greater West

Work Type

Full-time

Number of Positions

1

Total Remuneration Package: $202,163 pa. Package includes salary from $170,841 to $178369, plus employer's contribution to superannuation of 12% and annual leave loading.

Closing Date

25-Oct-2026, 12:59:00 PM

Job Category

Information and communications technology

We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge theircontinued connection to their country and culture.