Placement Officer

Griffith International; Toowoomba Regional; On-site; AUD 69,000 - 85,000; Full time

Benefits offered by this job

Salary + Bonus

Extra annual leave

Career progression

Training budget

BUSY Benefits program

Employee Assistance Program

Job summary

The BUSY Group in Toowoomba is seeking a Post Placement Support Officer to collect evidence for outcome claims and perform claim calculations, supporting job seekers and employers to identify barriers and sustain employment over a 26-week period.

You will advise staff, conduct quality checks, coordinate wage subsidies, and ensure compliance with documentary evidence guidelines while maintaining records. This fixed-term, full-time role is based in our Toowoomba office.

Qualifications

• Demonstrated excellence in customer service and problem-solving skills.
• Highly organised, proactive, and able to manage caseloads, visits, and crises while maintaining accurate records.
• Strong verbal and written communication skills across diverse audiences.
• Ability to obtain a Blue Card and National Police Check with no disclosable outcomes.

Responsibilities

• Collect and collate documentary evidence for outcome claims and perform claim calculations.
• Work with job seekers and employers to identify barriers to ongoing employment.
• Quality check and submit evidence to substantiate outcomes while negotiating wage subsidies.

Skills

Customer service

Problem solving

Organisation

Communication

Blue Card & Police Check

Job description

Showing 125 Placement Officer jobs in Toowoomba

About the role.

As a Post Placement Support Officer, you will be responsible for collecting and collating all documentary evidence for outcome claims, you will be responsible for claim calculations and will work closely with job seekers and employers to identify barriers that may impact ongoing employment. You will establish effective support and intervention measures to ensure the job seekers longevity in employment and provide appropriate support to job seekers and employers playing a vital role in ensuring our jobseekers maintain their employment requirements over a 26 week period.

You will advise, guide and assist staff to achieve outcomes and notify managers of any issues or concerns regarding placements. You will quality check, collect and collate the required evidence to substantiate the outcome claim for submission, as well as negotiating wage subsidies ensuring at all times that outcomes meet specific documentary evidence guidelines while meeting organisational compliance.

This role Fixed Term-Full Time till 30 June 2027 based in our Toowoomba office.Working hours; Monday to Friday 8:30am-5pm.

Why Join BUSY?

• Competitive salary; Circa $77k+ Super + Bonus
• ACHIEVABLE and generous bonus incentive plans
• 3 additional paid annual leave days – Christmas closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program- Retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Programwith Sonder Wellbeing App

Skills And Experiences

A natural relationship-builder who thrives on connecting with young people, employers, and community partners.

• Demonstrated excellence in customer service and problem-solving skills.
• Highly organised, proactive, and able to manage caseloads, workplace visits, and crisis interventions while maintaining accurate records.
• Strong verbal and written communication skills, adaptable to diverse audiences.
• Ability to obtain a Blue Card and National Police Check with no disclosable outcomes.

Next steps.

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.