Employment Outcomes & Support Coordinator

Busy Cloud Hr; Toowoomba Regional; On-site; AUD 69,000 - 85,000; Full time

Job summary

BUSY At Work in Toowoomba is seeking a Post Placement Support Officer to collect and collate documentary evidence for outcome claims and calculate payments, working with job seekers and employers to remove barriers to ongoing employment. This fixed-term, full-time role runs to 30 June 2027, with hours Monday to Friday 8:30am–5pm.

You will ensure compliance, support staff, and help job seekers maintain employment over a 26-week period, while promoting the organisation's safeguarding and welfare

Qualifications

• Excellent relationship-building with young people, employers and community partners.
• Proven customer service and problem-solving skills.
• Highly organised, proactive with ability to manage caseloads and visits.
• Strong verbal and written communication with diverse audiences.
• Ability to obtain a Blue Card and National Police Check with no disclosable outcomes.

Responsibilities

• Advise, guide and assist staff to achieve outcomes, and notify managers of issues.
• Quality check, collect and collate evidence to substantiate outcome claims and wage subsidies.
• Ensure compliance with documentary guidelines and engagement with job seekers and employers.

Skills

Relationship-building

Customer service

Organised

Verbal & written communication

Blue Card & Police Check

Job description

BUSY At Work in Toowoomba is seeking a Post Placement Support Officer to collect and collate documentary evidence for outcome claims and calculate payments, working with job seekers and employers to remove barriers to ongoing employment. This fixed-term, full-time role runs to 30 June 2027, with hours Monday to Friday 8:30am–5pm.

You will ensure compliance, support staff, and help job seekers maintain employment over a 26-week period, while promoting the organisation's safeguarding and welfare