Personal Injury Case Manager – Hybrid (Perth)

Allianz; Western Australia; Hybride; AUD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Inclusive culture

Hybrid work arrangement

Career development

Financial wellness perks

Employee Share Purchase Program

Résumé du poste

Allianz in Perth, WA is seeking a Case Manager – Personal Injury to join our team and manage claims proactively while supporting return to work and stakeholder collaboration.

The role offers a hybrid work arrangement, development opportunities, and exposure to the Worker’s Compensation space within a trusted global insurer. If you excel in customer service and regulatory compliance, apply now.

Qualifications

• Experience in a fast paced, high volume customer service and sales environment.
• Energetic and motivated approach to managing a demanding portfolio.
• Experience in a customer-centric environment.
• Excellent verbal and written communication skills.
• Proven ability to manage your time and prioritise work tasks effectively.
• Superior customer service and communication skills.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Responsabilités

• Proactively manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims.
• Ensure customer service standards are maintained taken for prompt resolution of enquiries.
• Maintaining and improving technical knowledge across all facets of claims management.
• Keep up to date with legislative amendments and their practical application.

Connaissances

Customer service

Time management

Communication skills

Sales environment

Organisational skills

Digital/tech adoption

Description du poste

Allianz in Perth, WA is seeking a Case Manager – Personal Injury to join our team and manage claims proactively while supporting return to work and stakeholder collaboration.

The role offers a hybrid work arrangement, development opportunities, and exposure to the Worker’s Compensation space within a trusted global insurer. If you excel in customer service and regulatory compliance, apply now.