Personal Banking Consultant - Weipa

Queensland-Country-Bank; Weipa Town; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Work life balance

Birthday Leave

Volunteer Leave

Employee Assistance Program

Wellness Program

Banking product discounts

Cultural lunches

Training and development

Job summary

Queensland Country Bank is seeking a full-time Personal Banking Consultant for our Weipa Branch to help Members with their banking needs and to deliver tailored solutions that assist in achieving financial goals.

You will build strong relationships, solve problems, and promote products while handling a high volume of cash transactions in a busy branch environment. Training and support are provided, with no weekend work required.

Qualifications

• Demonstrated sales experience and strong cash handling experience.
• High attention to detail and accuracy.
• Exceptional communication & customer service skills.
• Ability to positively adapt to change.
• Demonstrated resilience in a fast-paced environment.
• Ability to quickly build rapport with people and work as a supportive team member.
• Experience in the Finance industry (desirable but not essential).

Responsibilities

• Assist Members with their banking needs and provide tailored solutions.
• Help Members achieve their financial goals and build strong relationships.
• Promote Queensland Country Bank products and services that add value.
• Manage a high volume of cash transactions with accuracy, supported by training.

Skills

Sales experience

Cash handling

Attention to detail

Communication skills

Adaptability

Resilience

Rapport building

Team player

Job description

About the Role

We have an exciting opportunity for a full-time Personal Banking Consultant to join our Weipa Branch.

This role is perfect for someone who enjoys working with people, providing great customer service, and is interested in building a career in the financial services industry. You will be part of a busy and supportive branch where no two days are the same.

As a Personal Banking Consultant, you will help Members with their banking needs, provide tailored solutions, and assist them in achieving their financial goals. You will build strong relationships, solve problems, and promote products and services that add value to our members. You will also receive training and support to confidently manage a high volume of cash transactions.

If you're motivated, enjoy a fast-paced environment, and are passionate about helping others, we would love to hear from you.

This role is full-time based on a 38 hour work week. No weekend work required.

About You

• Demonstrated sales experience and strong cash handling experience


• High attention to detail and accuracy


• Exceptional communication & customer service skills


• A demonstrated ability to positively adapt to change


• Demonstrated ability to be resilient in a fast-paced work environment


• Ability to quickly build rapport with people and work as a supportive team member


• Experience in the Finance industry (desirable but not essential)

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country Bank have been certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our members.

Our Benefits

• Work life balance and flexible working options


• Birthday Leave


• Community Volunteer Leave


• Access to an Employee Assistance Program (EAP)


• Access to our Wellness Program


• Discounts on your Banking and Health Insurance products


• Cultural lunches and social clubs


• Excellent training and development opportunities

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*