People Systems Specialist

St Vincent de Paul Society Victoria; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

St Vincent de Paul Society Victoria is seeking a People Systems Specialist to support Dayforce HCM and other people systems. You will report to the People Systems Lead and help administer, maintain and improve HRIS and payroll processes to ensure accurate, secure data and efficient employee lifecycle management.

The role operates in a hybrid model from Box Hill area, with opportunities to collaborate across Payroll, Technology and HR teams, contributing to the charity’s mission and values while

Qualifications

• Experience supporting HRIS platforms and payroll processes.
• Ability to translate business needs into practical system solutions.
• Strong analytical and problem solving skills with attention to data quality.

Responsibilities

• Provide first-line triage and user support for People Systems; resolve inquiries where possible and escalate complex issues.
• Investigate and document system issues; coordinate with internal teams and vendors as required.
• Serve as a point of contact for end users; provide clear guidance and support.
• Assist with administration, maintenance and configuration of Dayforce and other People Systems.
• Support testing, upgrades and implementation of approved changes to systems.

Skills

HRIS experience

Payroll admin

System support

Data accuracy

Tools

Dayforce HCM

Job description

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

• Location: Box Hill
• Work type: Full-time, Ongoing
• Schedule: Monday to Friday 9:00am to 5:00pm
• Salary: Competitive Salary + Tax reducing salary package
• Working model: Hybrid

Make a real difference

A little bit about you

You are a customer-focused People Systems professional with experience supporting HRIS platforms, HR administration and payroll processes. You enjoy helping users resolve system issues, translating business needs into practical solutions and ensuring people data is accurate, secure and reliable.

You bring strong analytical and problem-solving skills, attention to detail and the ability to troubleshoot issues effectively. You are comfortable supporting system configuration, testing, upgrades and process improvements, and can build trusted relationships with users and stakeholders across the organisation.

Experience with Dayforce HCM, or other comparable systems, will be highly regarded.

Reporting to the People Systems Lead, you will:

• Provide first-line triage and support for People Systems users, resolving enquiries where possible and escalating more complex issues appropriately.
• Investigate, troubleshoot and document system issues, working with internal teams and vendors where required.
• Act as a key point of contact for end users, providing clear guidance, advice and support.
• Support the administration, maintenance and configuration of Dayforce and other assigned people systems.
• Assist with system enhancements, testing, upgrades and the implementation of approved changes.
• Maintain user accounts, security access and system permissions in line with approved processes and governance requirements.
• Develop and maintain standard and ad hoc reports, identifying opportunities to improve reporting efficiency and automation.
• Perform data quality checks, reconciliations and validation activities to maintain accurate and reliable people data.
• Work collaboratively with Payroll, People & Culture, Technology and other business teams.
• Build trusted and effective relationships with colleagues, users and stakeholders.

You will apply your experience and knowledge of the business and industry to contribute to organisational goals; seek ways to improve processes and outcomes for clients in line with SVDP’s Mission and Values; gain the confidence and trust of others through honesty, integrity and authenticity.

About the role

The People Systems Specialist supports the administration and day-to-day operation of St Vincent de Paul Victoria's people systems, with a primary focus on the Dayforce HCM platform. Reporting to the People Systems Lead, the role supports the administration, maintenance and continuous improvement of Dayforce and other people systems.

Working closely with the People Systems Lead, this role assists with system configuration, workflow management, user access, reporting support, and maintaining data integrity. The role contributes to the smooth delivery of employee lifecycle activities, ensuring our systems remain efficient, compliant, and user-friendly.

Why join Vinnies?

• Not for profit salary packaging – increases your take-home pay
• Make an impact – support over 300,000 Victorians each year
• Flexible work options – including hybrid opportunities (where applicable)
• Supportive culture – family-friendly and values-driven
• Purpose-led work – contribute to social justice every day

About us

For more than 170 years the St Vincent de Paul Society Victoria hasbeen providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability,dignityand hope. We believe every human life hasinherentworth.The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Societyoperatesin 149 countries and more than950,000 members.

Important information

• Pre-employment checks are required (including National Police Check, Working With Children Check and right to work)
• We are committed to child safety
• We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds

No agencies please.