Project Coordinator - Membership and Special Works

St Vincent de Paul Society Victoria; Melbourne; On-site; AUD 42,000 - 62,000; Part time

Job summary

St Vincent de Paul Society Victoria is seeking a proactive Project Coordinator to support the deployment of mySVDP, MFA and the AWS across Victoria. You will coordinate activities, manage stakeholders, and assist with testing, data migration and training to ensure successful delivery.

You will work with the Strategy Technology and Innovation team, CRM Lead and Senior Operations Manager Membership Support in a collaborative, not-for-profit environment that values volunteers and community impact.

Qualifications

• Experience in project coordination and administration.
• Experience supporting system implementations, including training and user support.
• Strong organisation and time management skills, with the ability to manage competing priorities.
• Excellent communication and relationship-building skills.
• Strong attention to detail and Microsoft Office skills.
• A collaborative, adaptable and hands-on approach.
• Experience in the not-for-profit sector or working with volunteers/members is highly regarded.
• A current Driver’s Licence and willingness to travel across Victoria.

Responsibilities

• Coordinating project activities, meetings, communications and reporting.
• Supporting change management and stakeholder engagement activities.
• Assisting with system testing, User Acceptance Testing (UAT) and data migration.
• Supporting system rollouts, training and onboarding for members.
• Preparing and reviewing training materials, communications and project documentation.
• Providing ongoing support to Conferences throughout implementation.
• Managing mySVDP and MFA enquiries and supporting rollout activities.
• Building positive relationships with members and staff to support successful project outcomes.

Skills

Project coordination

Administration

Stakeholder management

Communication

Microsoft Office

Not-for-profit experience

Driver's Licence

Education

Certificate IV in Training & Assessment

Tools

Microsoft Office

Job description

Project Coordinator - Membership and Special Works

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

Location

Box Hill

Work type

Part-time, Ongoing (60 hours per fortnight)

Hourly rate

Competitive Salary + Tax reducing salary package

Working model

Hybrid

Make a real difference

Location

Box Hill

Work type

Part-time, Ongoing (60 hours per fortnight)

Hourly rate

Competitive Salary + Tax reducing salary package

Working model

Hybrid

About the role

The Project Coordinator is responsible for supporting the successful deployment of mySVDP (including Multi Factor Authentication) and Assistance and Welfare System (AWS) project to members. To achieve this the Project Coordinator will be responsible for undertaking project coordination and admin support across key project delivery activities, including delivery of change management and stakeholder management support, change management activities, delivery of training, conducting user acceptance testing and data migration activity in line with the project management plan set by the Project Control Group. The role will work closely with the Strategy Technology and Innovation team, CRM Lead and Senior Operations Manager Membership Support to ensure both projects are successfully delivered.

About you

You are an organised and proactive Project Coordinator who enjoys working with people and supporting projects through to delivery. You’re comfortable working with different stakeholders and can communicate clearly with both technical and non-technical audiences.

You will bring:

• Experience in project coordination and administration, including change and stakeholder activities.
• Experience supporting system implementations, including training and user support.
• Strong organisation and time management skills, with the ability to manage competing priorities.
• Excellent communication and relationship-building skills.
• Strong attention to detail and Microsoft Office skills.
• A collaborative, adaptable and hands-on approach.
• Experience in the not-for-profit sector or working with volunteers/members is highly regarded.
• Certificate IV in Training & Assessment is desirable.
• A current Driver’s Licence and willingness to travel across Victoria.

Your Responsibilities

You will support the rollout of mySVDP, Multi-Factor Authentication (MFA) and the Assistance and Welfare System (AWS) across Victoria. Key responsibilities include:

• Coordinating project activities, meetings, communications and reporting.
• Supporting change management and stakeholder engagement activities.
• Assisting with system testing, User Acceptance Testing (UAT) and data migration.
• Supporting system rollouts, training and onboarding for members.
• Preparing and reviewing training materials, communications and project documentation.
• Providing ongoing support to Conferences throughout implementation.
• Managing mySVDP and MFA enquiries and supporting rollout activities.
• Building positive relationships with members and staff to support successful project outcomes.

Why join Vinnies?

• Not for profit salary packaging – increases your take-home pay
• Make an impact – support over 300,000 Victorians each year
• Flexible work options – including hybrid opportunities (where applicable)
• Supportive culture – family-friendly and values-driven
• Purpose-led work – contribute to social justice every day

About us

For more than 170 years the St Vincent de Paul Society Victoria hasbeen providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability,dignityand hope. We believe every human life hasinherentworth.

The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Societyoperatesin 149 countries and more than950,000 members.

Want to know more?

www.vinnies.org.au/vic

/VinniesVictoria