People Operations Coordinator - Onboarding, HR Data & AI Tools

herbertsmithfreehills; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Herbert Smith Freehills Kramer seeks a People Operations Coordinator to join our national People Operations team in Brisbane, Melbourne or Sydney on a six‑month maximum term contract. You will deliver efficient, high‑quality support across the employee lifecycle, using digital tools, automation, approved AI-enabled solutions and data insights to improve service delivery and process reliability.

You will maintain employee data in Workday, participate in process improvements, create and track

Qualifications

• A minimum of 6 months experience in an HR coordination or administration role.
• Demonstrated success in a medium to large professional services organisation is highly desirable.
• Previous experience with HRIS (Workday preferred but not required).
• Confidence using the full Microsoft Suite including proven history using reporting tools such as Excel.
• Comfort using and learning systems such as ServiceNow, and Contract Express.
• Tertiary HR qualification or equivalent work experience. Strong attention to detail.
• Effective communication skills across various mediums including group settings, presentations, face‑to‑face, verbal and written.
• A clear passion for people and building relationships.
• Is curious about new tech and open to learning, even better if you’re excited about AI!

Responsibilities

• Manage employee lifecycle events including onboarding, movements, parental leave, and departures.
• Maintain accurate employee data and manage business processes within in our People information system, Workday.
• Participate in continuous process improvement initiatives using a variety of digital tools.
• Support in the creation and maintenance of standard employee documentation such as creating contracts, initiating and tracking pre‑employment checks.
• Coordinate induction sessions and maintain onboarding materials.
• Communicate professionally using templates and process guides.
• Monitor shared inboxes and service platforms to resolve queries promptly.
• Support audit and regulatory activities.
• Escalate risks appropriately.
• Support legal practice compliance processes. Collaborate with IT, Payroll, Finance, and other teams to ensure smooth data flow.
• Assist with WHS and Wellbeing initiatives.
• Generate reports to support decision-making.
• Maintain employment‑related materials and team resources.
• Contribute to People projects with a proactive, improvement mindset.
• Provide basic administration support when needed (e.g. filing, mail outs and invoicing).

Skills

HR coordination

Administration

Communication skills

Attention to detail

AI curiosity

Education

Tertiary HR qualification or equivalent

Tools

Workday

Microsoft Excel

ServiceNow

Contract Express

Job description

Herbert Smith Freehills Kramer seeks a People Operations Coordinator to join our national People Operations team in Brisbane, Melbourne or Sydney on a six‑month maximum term contract. You will deliver efficient, high‑quality support across the employee lifecycle, using digital tools, automation, approved AI-enabled solutions and data insights to improve service delivery and process reliability.

You will maintain employee data in Workday, participate in process improvements, create and track