People Technology Analyst

Herbert Smith Freehills Kramer; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Herbert Smith Freehills Kramer in Sydney is seeking a People Technology Analyst to support the day-to-day operation of our Workday platform and related HR systems. You will provide user support, maintain data integrity, assist with system enhancements, and collaborate with HR and IT stakeholders across the firm to deliver a reliable people technology experience.

This role reports to the global People Technology team and offers exposure to diverse HR processes, change management, and ongoing

Qualifications

• Experience with Workday and core HCM processes.
• Exposure to Workday modules (Recruiting, Compensation, Talent, Absence, Time Tracking, Benefits or Payroll) is desirable.
• Strong analytical and problem-solving skills with the ability to resolve system and process issues.

Responsibilities

• Support the administration and ongoing maintenance of Workday and related People systems.
• Provide first-line support for Workday queries, escalating issues where required.
• Perform data uploads, audits, and integrity checks to maintain accurate people data.
• Maintain process documentation, training materials, knowledge articles, and SOPs.
• Support system testing, upgrades, and releases in collaboration with IT and business teams.

Skills

Workday experience

HCM processes

Data governance

Stakeholder management

ServiceNow

JIRA

Microsoft Office

Tools

ServiceNow

JIRA

Excel

Job description

JOB DESCRIPTION

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

We're looking for a People Technology Analyst to support the day-to-day operation of our Workday platform and related HR systems. You'll provide user support, maintain data integrity, assist with system enhancements, and work closely with HR and IT stakeholders to deliver an efficient and reliable people technology experience across the firm.

This role will support office across Australia and will be based in our Sydney office.

What you’ll do

• Support the administration and ongoing maintenance of Workday and related People systems.

• Provide first-line support for Workday queries, escalating issues where required.

• Perform system administration activities, including data uploads, audits, and integrity checks to maintain accurate people data.

• Maintain process documentation, training materials, knowledge articles, and standard operating procedures.

• Support system testing, upgrades, and releases, while collaborating with IT and business teams to manage system impacts.

What you’ll bring

• Current experience supporting Workday, with a solid understanding of core HCM processes.

• Exposure to Workday modules such as Recruiting, Compensation, Talent, Absence, Time Tracking, Benefits or Payroll is desirable.

• Strong analytical and problem-solving skills, with the ability to investigate and resolve system and process issues.

• Excellent organisational skills, with experience managing multiple priorities and working within service levels.

• Strong stakeholder management and communication skills, with the ability to work effectively across global teams.

• Understanding of HR data governance, confidentiality requirements and system administration best practices; experience with ServiceNow, JIRA and Microsoft Office is advantageous.

• Is curious about new tech and open to learning, even better if you’re excited about AI!

What you can expect from us

• We’re a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

• We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

• We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

• We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

• For more benefits on offer such as our holistic wellbeing fund or home office allowance please click here.

• Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.
  

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.

Team

People

Working Pattern

Full time

Location

Sydney

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.