People & Culture (L&D) Partner

Hastings People; Gold Coast City; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Zusammenfassung

Hastings People on the Gold Coast seeks an experienced Learning & Development / People & Culture Business Partner to build capability and strengthen engagement across a diverse luxury operation.

You will lead learning initiatives, partner with operational leaders to identify training needs, coach managers and embed strong service standards.

The role requires luxury hospitality experience and a practical, hands-on approach to develop leadership capability and enhance the employee experience.

Qualifikationen

• Experience in luxury hotel or premium hospitality environments.
• Strong Learning & Development capability with designing or facilitating training.
• Generalist HR knowledge across the employee lifecycle.
• Excellent communication and relationship-building skills.
• Hands-on, commercially aware approach in fast-paced settings.

Aufgaben

• Lead learning and development initiatives, inductions and programs across the business.
• Partner with operational leaders to identify training needs and coach managers to implement practical solutions.
• Support employee engagement, culture, onboarding and service standards across the organisation.
• Provide generalist HR support across the employee lifecycle including performance management and ER matters.
• Contribute to People & Culture projects to enhance the employee experience and operational objectives.

Kenntnisse

L&D leadership

People & Culture

Coaching

Employee engagement

Stakeholder management

Communication

Jobbeschreibung

Our client is a distinctive luxury hospitality business on the Gold Coast, bringing together premium accommodation, food and beverage, wellness, events and lifestyle experiences. With a strong focus on both guest and employee experience, the business offers a dynamic, people-focused environment where culture, service and operational excellence are closely connected.

Job Description

Working as part of the People & Culture team, the Learning & Development / People & Culture Business Partner will play an integral role in building capability, strengthening employee engagement and supporting leaders across a diverse hospitality operation. This is a hands-on position suited to an HR professional who enjoys being visible within the business and working closely with operational teams.

Key responsibilities include:

• Lead learning and development initiatives, including inductions, workshops, training programs and ongoing capability development
• Partner with operational leaders to identify training needs, coach managers and develop practical solutions that improve team performance
• Support employee engagement, culture and onboarding initiatives while helping embed strong service standards across the business
• Provide generalist HR support across the employee lifecycle, including performance management and employee relations matters
• Contribute to broader People & Culture projects designed to enhance the employee experience and support operational objectives

Candidate Profile

You will be an experienced People & Culture professional with strong generalist HR capability and a genuine passion for learning, development and employee engagement. Comfortable working alongside frontline teams and senior operational leaders, you will bring a practical approach and the ability to translate people initiatives into meaningful outcomes.

The successful candidate will demonstrate:

• Previous experience within a luxury hotel environment
• Strong learning and development capability, with experience designing, coordinating or facilitating practical training initiatives
• Sound generalist HR knowledge across the employee lifecycle, ideally including performance management and employee relations
• Excellent communication, facilitation and relationship-building skills, with the confidence to coach and constructively challenge leaders
• High emotional intelligence and a hands-on, commercially aware approach suited to a fast-paced operational environment

Experience within luxury or lifestyle hospitality is essential; however, the ability to engage teams, manage stakeholder relationships, build leadership capability and create a strong employee experience will be equally important.

Offer

This is an exciting opportunity to join a substantial luxury hospitality environment where people, culture and guest experience are closely connected. The role provides broad exposure across accommodation, food and beverage, wellness and events, with the opportunity to make a visible impact on learning, leadership capability and employee engagement.

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