People & Culture Coordinator - HR for Care & Inclusion

Upwards Living; Parramatta; On-site; AUD 65,000 - 90,000; Full time

Job summary

Upwards Living is seeking a People and Culture Coordinator to provide front-line HR support across recruitment, onboarding, records management and policy compliance. You will act as the first point of contact for the HR team and help maintain accurate employee data in UKG.

You will coordinate onboarding, training, and employee relations, and contribute to a positive workplace culture in a Disabled & Aged Care context.

Qualifications

• Relevant tertiary qualification in Human Resources or related field.
• NDIS Worker Screening Check.
• NSW Working with Children Check.
• Police Clearance.
• Valid working rights in Australia.
• 2+ years as a HR Coordinator or similar.
• Excellent communication and interpersonal skills.
• Basic understanding of ER legislation and regulations.
• Proficient in MS Office Suite and any HRIS system – UKG and Visicase are desired.
• High level of confidentiality and integrity.
• Strong attention to detail with excellent organisational and time-management skills.
• Proven experience in human resources within the NDIS or Aged Care sector.
• Knowledge and understanding of the SCHADS Award
• Knowledge of multidisciplinary approaches in disability services.

Responsibilities

• Coordinate end-to-end recruitment processes, including advertising roles, shortlisting, scheduling interviews, conducting reference checks and issuing employment contracts.
• Facilitate onboarding so that new starters are welcomed and equipped with the tools, training and information they need to succeed.
• Monitor probation end dates, prompt managers ahead of time to complete probation reviews, and ensure outcomes are documented and recorded in UKG.
• Maintain accurate HR records and ensure employee documentation, qualifications, and checks are up to date.
• Support audit readiness by keeping records aligned with legal and organisational requirements.
• Assist with scheduling and tracking of mandatory and role-specific training, liaising with internal or external providers for logistics and reporting.
• Act as the first point of contact for the HR team, triaging inquiries, resolving Tier 1 queries and escalating complex matters.
• Act as HRIS champion for UKG, designing workflows for HR forms and requests, and maintaining data for reporting.
• Provide day-to-day coordination support across HR activities, managing pulse surveys and engagement initiatives.
• Support implementation of HR policies, communicate updates and ensure staff are informed.
• Support employee relations with timely documentation and maintain templates and trackers.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Confidentiality

Time management

Education

Relevant tertiary qualification in Human Resources/Business

NDIS Worker Screening Check

NSW Working with Children Check

Police Clearance

Working rights in Australia

2+ years HR Coordinator experience

Tools

UKG HRIS

Visicase

Job description

Upwards Living is seeking a People and Culture Coordinator to provide front-line HR support across recruitment, onboarding, records management and policy compliance. You will act as the first point of contact for the HR team and help maintain accurate employee data in UKG.

You will coordinate onboarding, training, and employee relations, and contribute to a positive workplace culture in a Disabled & Aged Care context.