People & Culture Case Manager - Employee Relations

Government Client (Agency Undisclosed); Sydney; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Salary packaging

Career development

24/7 crisis support

Counselling for staff and families

Employee discounts

Job summary

Lifestyle Solutions in Baulkham Hills is seeking a full-time Case Manager to support children and young people, families and carers through strength-based, person-centred case management.

You will develop tailored support plans, coordinate services, and advocate for young people, working with a network of stakeholders to deliver positive outcomes. Travel to carers’ homes and ongoing training are provided.

Qualifications

• Experience in case planning for children and young people, preferably within Foster Care or Out-of-Home Care.
• Knowledge of the Children and Young Persons (Care and Protection) Act 1998.
• Experience supporting children and young people who have experienced trauma, disability, or complex behaviours.
• Strong analytical, assessment, and problem-solving skills.
• Excellent written communication and record-keeping abilities.
• Ability to work flexibly and collaboratively with a range of stakeholders.

Responsibilities

• Manage a caseload of children and young people, working closely with their families and carers to achieve positive outcomes.
• Complete comprehensive assessments and develop, implement, and review individual case plans.
• Coordinate intervention strategies, including risk assessments, referrals, and program applications.
• Prepare reports, legal documentation, and support child protection-related court processes where required.
• Facilitate access to services and monitor their effectiveness in meeting individual needs.
• Advocate for children and young people by ensuring their voices, goals, and wellbeing remain at the centre of care planning.

Skills

Case planning

Trauma-informed care

Record-keeping

Written communication

Analytical skills

Stakeholder collaboration

Job description

Case Manager – Baulkham Hills

Make a real impact. Help children and young people thrive. As a full-time Case Manager based in Baulkham Hills with Lifestyle Solutions, you'll play a vital role in supporting children, young people, families, and carers through strength-based, person-centred case management. You'll work collaboratively to deliver meaningful outcomes by developing tailored support plans, coordinating services, and advocating for the young people in your care.

Why You'll Love Working With Us

• Salary packaging options – up to $15,900 tax free plus entertainment card up to $2,650
• Based from our Baulkham Hills office with travel to carers' homes
• Paid training and career development opportunities across our National Foster Care, Disability, and Out-of-Home Care services
• 24/7 crisis and incident response support team
• Free confidential counselling support for employees and their close family members
• Access to a range of employee discounts and benefits

What You'll Bring

• Demonstrated experience in case planning for children and young people, preferably within Foster Care or Out-of-Home Care
• Knowledge of the Children and Young Persons (Care and Protection) Act 1998
• Experience supporting children and young people who have experienced trauma, disability, or complex behaviours
• Strong analytical, assessment, and problem-solving skills
• Excellent written communication and record-keeping abilities
• Ability to work flexibly and collaboratively with a range of stakeholders

What You'll Be Doing

• Manage a caseload of children and young people, working closely with their families and carers to achieve positive outcomes
• Complete comprehensive assessments and develop, implement, and review individual case plans
• Coordinate intervention strategies, including risk assessments, referrals, and program applications
• Prepare reports, legal documentation, and support child protection-related court processes where required
• Facilitate access to services and monitor their effectiveness in meeting individual needs
• Advocate for children and young people by ensuring their voices, goals, and wellbeing remain at the centre of care planning

About Us

Lifestyle Solutions is a purpose-driven organisation supporting people with disability, children and young people in out-of-home care, their families, and communities. Guided by our values—Inspired, Courageous, Skilful, and Responsive—we foster a supportive and collaborative culture that prioritises safety, wellbeing, and positive outcomes for the people we support.

We Celebrate Diversity

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We champion inclusion and welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and people from culturally and linguistically diverse backgrounds.