People & Capability Business Partner — Hybrid

Serco; Melbourne; Hybrid; AUD 110,000 - 165,000; Full time

Job summary

Serco in Australia is seeking a seasoned People & Capability Business Partner to partner with leaders across a diverse, evolving operational environment, delivering strategic and hands-on people support. You will build leadership capability, support employee experience, drive people initiatives and contribute to continuous improvement within a collaborative matrix structure.

This role is 1 day a week in Dandenong, 1 day a week in Melbourne CBD and 3 days work from home, offering flexibility

Qualifications

• Extensive HR Business Partnering experience within complex, operational environments.
• Strong employee relations experience and confidence supporting a range of workplace matters.
• Demonstrated ability to coach, influence and build capability in leaders at all levels.
• Experience working collaboratively across a matrix or multi-stakeholder environment.
• A warm, approachable and team-focused working style with strong relationship-building skills.
• A continuous improvement mindset with experience delivering people projects and initiatives.

Responsibilities

• Partner with leaders to build capability, confidence and inclusive people leadership practices.
• Coach managers through employee relations matters, grievances and performance conversations.
• Support people initiatives, projects and organisational change activities.
• Analyse workforce trends and people insights to identify opportunities for improvement.
• Collaborate with stakeholders across the business to deliver thoughtful, integrated people solutions.
• Drive continuous improvement initiatives that enhance employee experience and business outcomes.

Skills

HRBP experience

Employee relations

Coaching & influencing

Matrix/multi-stakeholder

Relationship building

Continuous improvement

Job description

Serco in Australia is seeking a seasoned People & Capability Business Partner to partner with leaders across a diverse, evolving operational environment, delivering strategic and hands-on people support. You will build leadership capability, support employee experience, drive people initiatives and contribute to continuous improvement within a collaborative matrix structure.

This role is 1 day a week in Dandenong, 1 day a week in Melbourne CBD and 3 days work from home, offering flexibility